QA Manager [T500-18822]

About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Job Title: Manager, Tech Lead (QA)

McDonald’s Corporation is on a transformational journey to globalize people practices. McDonald’s has undertaken Global People Modernization and is using SAP Success Factors together with a Service Now Employee Engagement Platform to transform people practices in over 20 McDonald’s markets and global offices. Supporting this journey is a team of dedicated technical and functional solutions experts delivering fixes and enhancements at break-neck speed using Agile methodologies.

We are searching for a QA Manager who is eager to take part in cultivating an environment where visibility, speed, quality, and innovation are at the forefront. The QA Manager is a key member of the Global People Modernization Sustain Organization who will report to the QA Lead and manage a small team of QA analysts. The QA Manager will bring experience with regression and feature testing complex, multi-platform, global applications. The QA Manager will be comfortable using Agile methodologies in a Product Centric organization.

Responsibilities & Accountabilities:

Manage the following activities:

• Experience working with SAP Success Factors, SAP Business Technology Platform
• Regression suite development, automation and maintenance
• Assist the QA Lead with SAP Success Factors release activities.
• Develop QA Automation for both functional and integration testing
• Jira – Zephyr – Test Management Strategy, Guidelines and review
• QA Tools hands on experience – Tosca, Neoload, Github, CI/CD pipeline.
• QA Best Practices & Process Standardization
• Consultancy on Adoption of QA Dashboard reporting template
• QA best practices in a multi-platform cloud environment.
• QA best practices with a global implementation, with complex country-specific localizations.

Qualifications

• Bachelors degree in Computer Science / Information Technology or related field.

Experience

• Minimum of 6 years of experience in IT QA, with at least 3 years in a QA managerial role
• Tosca automation experience is required
• QA Tools hands on experience – Tosca, Neoload, Github, CI/CD pipeline
• Jira – Zephyr – Test Management Strategy, Guidelines and review

Preferred Qualifications:

• Professional certifications from ISTQB or equivalent are highly desirable.
• SAP SuccessFactors experience is highly desirable.
• Experience with testing employee self service engagement application is highly desirable.