1. Submit your site MBR data to the Operations Manager by the 1st of each month.
2. Submit your site safety cross data to the Operations Manager, Fire & Safety SME, and EHS SME by the 1st of each month.
3. Submit the attendance of service partners teams with proper approval by the 1st of each month.
4. Follow up with service partners for E-Invoices and approve them on or before the 4th of each month.
5. Submit your site attendance and cost sheet to the client for approval by the 5th of each month.
6. Upload the approved cost sheet on the Overview portal by the 7th of each month, informing the JLL finance and operations teams via email.
7. Submit your site MMR by the 9th of each month.
8. Submit KADence data on the Overview portal by the 10th of each month without fail.
9. Submit CIEL staff attendance to CIEL HR by the 15th of each month.
10. Follow up with CIEL HR for their invoice and approve it on or before the 20th of each month.
11. Follow up with the finance team for JLL invoices and submit them to the client on or before the 22nd of each month.
12. Conduct JLL performance evaluations with the client and vendor partners by the 15th of each month.
13. Maintain an invoice tracker and follow up with the client for outstanding payments, ensuring receipt within 45 days after submitting the JLL invoice.
14. Conduct a MMR review with the client in the presence of the Operations Manager.
15. Conduct Quarterly Business Reviews (QBR) and Annual Business Reviews (ABR) with the client in the presence of the JLL Operations Manager and City Lead.
*Staff Management:*
1. Raise requisitions on Workday for any resignations from JLL/CIEL site staff.
2. Ensure that you and your subordinates mark attendance on the Overview portal daily and approve site staff attendance by the 15th of each month to ensure smooth salary processing.
3. Initiate the contract renewal process two months before the site contract expires, including taking approval for the revised salary structure of JLL staff and sending it to the Operations Manager for further processing.
4. Align candidates for the client interview process upon receiving a resignation from any site staff, ensuring a smooth handover and takeover process.

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