Project Product Introduction Manager, Pr PI M ( IN-PI-03_002 )
PURPOSE OF THE JOB :-
- Manage the overall Project PI activities and in particular Reliability Growth to achieve Warranty closure.
- Supports the Project Manager & Warranty Customer Site Manager in representing the project in all Product Introduction-related matters towards the customer.
- Represents the PI function within the Project Core Team and in front of the customer.
Reports directly to:
Head of PI Region / Cluster / Country / Site / Platform
Other reporting to:
Project Manager within project organization
Direct reports:
PI Customer Site Manager during the project
Network & Links
Internal
- Project Manager, Core Team members
- Participating Units and/or Subsystem Managers
- PI Customer Site team
- PI Support team
- RAMS team
- Project Engineering team
- Quality team (mainly PrQSM and SQ)
- Installation and Test & Commissioning team
- Internal Supplier representatives (Components/PU)
- Sourcing and Contract Manager
- Integrated Service Readiness (ISR)
- Maintenance/Service team (if Alstom)
- Global System representatives (if applicable)
External
- Customer project representatives
- Customer site team
- Customer maintenance team (if not Alstom)
- External Suppliers
Key accountabilities:
- Part of Project Core Team in all applicable Product Introduction deliveries & execution/activities, from the start of the project (D1).
- Ensures that PI processes & instructions are implemented, communicated, used and supported in the project (internally & externally including customer). Be formalized in Warranty/PI Management Plan
- Ensures that sufficient and adequately skilled resources are available to produce the PI deliverables
- Manage the full Project Warranty Work Package
- Manage Reliability Growth with customer and internally (Kx, Field Modifications, ) to achieve the contractual Reliability target (ensure that delivered products receives agreed rectification)
- Ensures that field experience and field-data (REX) is captured & feed-back to the project/organization in accordance with the PI processes during start-up, design, realization (manufacturing) and field support phases
- Ensures that all PI related deliverables (during project reviews / DFQ) are performed in a timely manner and delivered in accordance with contract & PI standards, through planning, communication (report to Project Core Team) and control
- Establish the strategy and mobilization plan for commissioning & warranty period (including the clear definition and agreement for the use of the customers infrastructure)
- Ensure adequacy of customer infrastructure to support PI intervention & activities
- Implement a incident management process to follow-up NCRs/8D with Quality
- Ensure closure of Open Items, the field modification/retrofits and reporting on same
- Manage project dedicated PI staff
- Ensure appropriate internal and external audits and assessments
- Ensure respect of AZDP and Customer EHS requirements for all Customer Site activities with the support of EHS team representatives
- Coordinate Obsolescence management for proper evaluation of last time by end spart parts (applicable for DIS)
- Ensures adequacy of supplier commitment with contractual warranty requirements
- Ensures supplier charge-back agreement and execution"
- Identify potential additional Services sales opportunities arising during warranty period
Performance measurements:
- Achievement of contractual reliability (milestone) targets
- Achievement of contractual availability (milestone) targets
- Achievement of end of general contractual warranty on time
- Adherence to Warranty Budget
- Containment and solution of K1S/K2/K3 issues on time
- FQA Gate Review GO on time
- Audit results (internal and external)
- Customer satisfaction survey result
MAIN REQUIRED COMPETENCES
Educational Requirements
Mandatory:
- (Post) Graduate in Engineering or Industrial (Internal Graduation (cadre interne in F) is acceptable)
- Internal EHS training
- English
Desirable:
Masters degree in Engineering
Experience
Mandatory:
- Project Execution (technical/industrial)
- Team management
- Product knowledge
- EHS knowledge/exposure
- Data analytics
Desirable:
- Railway Safety/Product liability
- Field Experience
- RAM
- Problem Solving skills
- Engineering knowledge
- DFQ, Quality and Audit skills
- Customer contact
- Contract management
