Project Manager - PMO

Job Description

Team Management activities: Manage PMO team to enable smooth delivery of the client engagements Coordinate regular cross-office team meetings between offshore and onshore team Plan for PMO team members individual goals and guide them in their learning Facilitate induction of new team members into the team by coordinating kick-off meetings and getting appropriate system accesses Coordinate and support administrative requirements for team events. PMO activities: Own PMO processes and tools (e. g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc) Ensures quality of deliverables sent out by the PMO team Manages utilization of the team members by ensuring regular task tracking Coordinate with team members to track the adherence on project processes and ensure 100% compliance on all the program SLAs Facilitate regular updating of project performance summaries (eg, financials, utilization , SLA metrics) Oversee Program Risk Management process to ensure timely and accurate reporting of risks Maintain SOP documents repository and ensure timely updates and version control Contribute to continuous improvement leveraging various internal or external assets in consensus with key stakeholders Manage onboarding/off boarding, training and team compliance Manage asset (client laptops/phones) record-keeping Manage PMO assets and be a single point of contact for the team on any queries on relevant topics Coordinate with key stakeholders for timely renewal of legal documents and flag upcoming billing milestones and preemptively communicate to program manager. Client Coordination: Collaborate with the client s admin/support group to set up meetings & seminars Follow-up with client s PMO team on any issues with the PMO tools/processes that are shared across ZS and client (eg, ticket management system, etc) Work directly with client s PMO team on updating and sharing performance summaries (financials, utilization , SLA metrics) with key stakeholders. What you'll Bring Graduate with 3 years plus of experience in Project Management, or a Post Graduate in MBA with years plus of experience in Project Management Organized and self- motivated Good knowledge of Project Management Processes and tools Proficient on MS Excel with working knowledge of PowerPoint and Word Good verbal and written communication, pleasing personality Customer focused Good interpersonal skills Extremely high on initiative, proactive Prior experience of running PMO for more than 50 people preferred