Project Manager - PMO

Job Description

What You'll Do Team Management activities Manage PMO team to enable smooth delivery of client engagements. Coordinate regular cross-office team meetings between offshore and onshore teams. Plan for PMO team members individual goals and guide them in their learning. Facilitate induction of new team members into the team by coordinating kick-off meetings and getting appropriate system accesses. Coordinate and support administrative requirements for team events. PMO activities Own PMO processes and tools (e.g., project charter, ticket management system, issue management, communication and reporting, knowledge management, etc.). Ensure quality of deliverables sent out by the PMO team. Manage utilization of team members by ensuring regular task tracking. Coordinate with team members to track adherence on project processes and ensure 100% compliance on all program SLAs. Facilitate regular updating of project performance summaries (e.g., financials, utilization, SLA metrics). Oversee Program Risk Management process to ensure timely and accurate reporting of risks. Maintain SOP documents repository and ensure timely updates and version control. Contribute to continuous improvement leveraging various internal or external assets in consensus with key stakeholders. Manage onboarding/offboarding, training, and team compliance. Manage asset (client laptops/phones) record-keeping. Manage PMO assets and be a single point of contact for the team on any queries on relevant topics. Coordinate with key stakeholders for timely renewal of legal documents and flag upcoming billing milestones and preemptively communicate to the program manager. Client Coordination Collaborate with the client's admin/support group to set up meetings & seminars.