Project Manager

Job Profile: Project Manager - Corporate Interior Fitout Works at JLL

Profile Overview

The Project Manager for Corporate Interior Fitout Works at JLL serves as the central point of leadership for the successful delivery of interior construction projects for our corporate clients. This role is instrumental in translating client vision into practical, efficient, and high-quality workspace environments while ensuring projects are delivered on time, within budget, and to the highest standards of quality and safety. The position represents a critical client-facing function that directly impacts JLL's reputation for excellence in project management services.

This position sits within JLL's Project & Development Services (PDS) division, specializing in interior buildouts and workspace transformations for corporate clients across various industry sectors. The Project Manager reports directly to the Senior Project Manager or Regional Director of Project Management, while providing guidance and direction to Assistant Project Managers, Project Coordinators, and managing relationships with external consultants, contractors, and vendors engaged on assigned projects.

Key Responsibilities

Project Planning & Execution: Develop and implement comprehensive project execution plans covering scope, schedule, budget, quality, and risk management for corporate interior fitout projects ranging from 10,000 to 100,000+ square feet.

Client Relationship Management: Serve as the primary day-to-day client contact, understanding business objectives, managing expectations, and ensuring continuous alignment between project execution and client goals throughout the project lifecycle. Financial Oversight: Develop, monitor and manage detailed project budgets, including cost estimation, tracking expenditures, approving payment applications, managing change orders, and forecasting costs to completion while identifying opportunities for value engineering. Schedule Management: Create, maintain and monitor detailed project schedules using industry-standard tools, identifying critical path activities, mitigating potential delays, and implementing recovery strategies when necessary.

Procurement & Vendor Management: Manage the selection and performance of general contractors, specialty consultants, and vendors; negotiate contracts, review bids, and oversee the procurement process for furniture, fixtures, and equipment.

Technical Oversight: Review and coordinate design documentation, provide constructability feedback, ensure code compliance, and oversee quality control processes throughout the construction phase.

Risk Management: Identify potential project risks, develop mitigation strategies, and manage issue resolution to minimize impacts on schedule, budget, and client satisfaction. Project Closeout & Transition: Oversee project closeout activities including punch list completion, systems commissioning, documentation handover, warranty management, and transition to facilities management teams.

Required Qualifications

• Bachelor's degree in Construction Management, Architecture, Engineering, or related field
• Minimum 5-7 years of progressive experience in project management, with at least 3 years specifically managing commercial interior construction or corporate fitout projects
• Demonstrated experience managing projects with budgets exceeding $1 million
• Strong technical understanding of interior construction methodologies, building systems, and local building codes
• Proficiency in reading and interpreting architectural and engineering drawings
• Project Management Professional (PMP) certification preferred
• LEED Accredited Professional credential desirable
• Knowledge of workplace design trends and corporate real estate strategies

Skills and Competencies

Technical Skills:

• Proficiency with project management software (e.g., Procore, Primavera P6, Microsoft Project)
• Strong capabilities with Microsoft Office suite, particularly Excel for budget tracking and PowerPoint for client presentations
• Working knowledge of CAD/BIM concepts and ability to review technical drawings
• Familiarity with construction documentation systems and processes
• Understanding of sustainable design principles and WELL building standards
• Knowledge of local building codes, permitting requirements, and ADA compliance

Soft Skills:

• Exceptional verbal and written communication skills for effective client interaction
• Strong negotiation and conflict resolution abilities
• Team leadership and ability to influence across organizational boundaries
• Strategic thinking and problem-solving orientation
• Ability to manage multiple priorities in a fast-paced environment
• Client-centric mindset with strong service orientation
• Meticulous attention to detail while maintaining big-picture perspective

Performance Metrics

The Project Manager will be evaluated based on the following key performance indicators:

• Project Delivery Performance: On-time and on-budget delivery of projects against established baselines (target: 90% of projects delivered within 5% of approved budget and schedule)
• Client Satisfaction: Measured through post-project client surveys and retention/repeat business metrics (target: minimum 85% client satisfaction rating)
• Financial Management: Accuracy of cost forecasting, change order management, and overall project profitability (target: maintain average project profit margins within 2% of targets)
• Safety Performance: Maintaining zero recordable incidents on project sites and ensuring contractor compliance with safety protocols
• Quality Management: Minimizing defects and rework as measured by punch list items and warranty claims
• Team Development: Mentoring junior staff and contributing to department knowledge sharing
• Business Development: Contributing to proposal efforts and client relationship building that leads to repeat business (target: 25% of managed clients resulting in follow-on projects)

This role requires a versatile professional who can balance technical expertise with strong client relationship skills while embodying JLL's values of teamwork, ethics, excellence, and client focus in delivering exceptional project outcomes.