Project Manager ( IT Services )

5 years

18 Lacs

Posted:6 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the Role

We are seeking an experienced and technically strong Project Manager to oversee software development, implementation, and IT service delivery projects. The ideal candidate will have a solid background in IT, hands-on experience in project management, and the ability to collaborate with cross-functional teams to ensure projects are delivered on time, within scope, and aligned with client requirements.

Key Responsibilities

Project Planning & Execution

  • Define project scope, goals, and deliverables in alignment with business objectives.
  • Create detailed project plans, timelines, and resource allocation strategies.
  • Drive execution of multiple projects simultaneously ensuring adherence to deadlines.

Team Management & Leadership

  • Lead and mentor cross-functional technical teams (Developers, QA, Designers, DevOps).
  • Assign tasks, track progress, and resolve conflicts within the team.
  • Foster collaboration, motivation, and accountability across teams.

Client & Stakeholder Communication

  • Act as the primary point of contact for project-related communication.
  • Gather requirements, provide regular status updates, and manage client expectations.
  • Handle escalations and ensure customer satisfaction.

Technical Oversight

  • Provide guidance on technical feasibility, risks, and dependencies.
  • Ensure quality standards, coding practices, and compliance requirements are met.
  • Collaborate with architects and senior developers for technical solutioning.

Monitoring & Reporting

  • Track project KPIs, milestones, and performance metrics.
  • Prepare project documentation including reports, risk logs, and change requests.
  • Ensure projects stay within scope, budget, and timelines.

Required Skills & Experience

  • Bachelor’s/Master’s degree in Computer Science, IT, or related field.
  • 5+ years of IT industry experience with at least 2–3 years in project management.
  • Strong technical background in software development (Agile, SDLC, DevOps, Cloud, etc.).
  • Hands-on experience in Agile/Scrum, Kanban, and project management tools (Jira, Trello, Asana, MS Project).
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to manage multiple projects and distributed teams.
  • Strong decision-making and conflict resolution abilities.

Preferred Skills

  • PMP / PRINCE2 / Scrum Master certification.
  • Experience with international clients (US, UK, Canada, Middle East).
  • Knowledge of ITIL practices and service delivery frameworks.
  • Exposure to Cloud, Cybersecurity, or Enterprise IT solutions.

Job Type: Full-time

Pay: Up to ₹1,800,000.00 per year

Work Location: In person

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