Job
Description
Key Skills: Project Management, Digital Banking, Retail Banking Operations, Investment Banking, Digital Transformation, Digital Channels Roles and Responsibilities: Lead end-to-end project management of large and complex initiatives, particularly within digital banking, digital channels, and retail/investment banking operations. Define and structure project scopes, timelines, budgets, and resource plans, ensuring alignment with business goals and customer expectations. Engage and influence senior stakeholders such as Project Sponsors, Business Outcome Leads, and Technical Leads to ensure strategic alignment. Identify and manage risks, issues, and dependencies, and develop effective mitigation and resolution strategies within structured governance. Coordinate and manage cross-functional, cross-geographical teams, facilitating seamless collaboration across global time zones. Ensure delivery of projects on time, within scope and budget, while maintaining strict adherence to compliance and risk management standards. Apply critical thinking and structured problem-solving to manage ambiguity and transform complex challenges into practical, actionable solutions. Promote customer empathy and business commerciality throughout project delivery to drive better user experience and business value. Deliver regular high-quality reports, dashboards, and stakeholder presentations on project progress and outcomes. Take accountability and ownership by playing multiple roles to ensure successful project outcomes and fostering team collaboration. Skills Required: 15+ years of total experience, including strong exposure to large-scale, complex global projects. Proven ability to manage high-stake programmes within digital or investment/retail banking environments. Experience influencing senior leadership, including Sponsors and Leads across business and technology functions. Ability to shape, structure, and solve complex problems, and deliver end-to-end visibility with a focus on customer and business impact. Capability to challenge the status quo, suggest alternatives, and make recommendations in ambiguous situations. Experience leading diverse cross-functional and geographically dispersed teams. Strong capabilities in communication, leadership, stakeholder management, decision-making, problem-solving, presentation, and collaboration. Self-starter with a self-driven approach to execution and delivery. Additional valuable skills: Programme Management, Global Mindset, Customer Empathy Hands-on with Scaled Agile (SAFe) frameworks Understanding of Business Commerciality, Team Leadership, Conflict Resolution, Financial oversight, and Risk Management Strong negotiation skills and thought leadership Ability to navigate complex stakeholder matrices Project management certifications like SAFe 2.0, SPC, or Agile PM are a plus. Education: Bachelor's Degree in a relevant field (e.g., Engineering, Business Administration, Finance, or IT-related discipline)
