Project Management Officer

Role & responsibilities

• Building and maintaining sound relationships with all clients and internal stakeholders.
• Evolving and implementing best practice project management standards.
• Identifying and agreeing customer requirements, putting project plans and SOWs in place.
• Maintaining strong governance across Proventeq deliverables across multiple client stakeholders.
• Working closely with Proventeq offshore delivery manager to get cross regional projects delivered.
• Leading the project delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Managing plan and budgets for the Proventeq projects.
• Managing multiple projects and customers at any point in time.
• Determining ways to reduce costs without sacrificing customer satisfaction and quality of deliverables.
• Assessing customer feedback and using creativity to establish, improve, and refine services.
• Remaining organized and meeting deadlines.
• Must have experience in Microsoft Project Plan, Certinia, and as a Certified PM, who also has experience with time and fixed cost, as well as T&M based project delivery.

Required Skills

• A strong project management background with solid project delivery experience to external customers and a knowledge of system/data migrations is advantageous.
• 2+ years experience in customer stakeholder management, leadership, and ECM or Content Services domain will be required.
• 1+ years experience in running customer support projects and software development projects would be preferred.
• Microsoft 365, SharePoint, Cloud platforms (Azure, AWS), .Net, Java based application/product development background and progressed into a technical delivery manager.
• Complex, cross sector delivery experience, in finance or public sector.
• Sound development background in the career path, strong techno-functional skills with the ability to liaise with client stakeholders and help client develop technology and solution roadmaps.
• Good resource planning and budget management skills.
• Strong teamwork skills and attention to detail.
• Flexibility to operate in a cross functional, high paced environment with a can-do attitude.