AZURE PAAS / IAAS Support Engineer

Proventeq

4 - 7 years

6 - 11 Lacs

pune ahmedabad mumbai (all areas)

Posted:1 month ago| Platform:

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Skills Required

azure paas iaas

Work Mode

Hybrid

Job Type

Full Time

Job Description

We are seeking an experienced Azure Support Engineer to join our managed support services team. The ideal candidate will provide L1 and L2 support for a range of Azure PaaS and IaaS services, ensuring seamless operation and customer satisfaction.

Key Responsibilities

Support (L1 and L2), manage, and maintain Azure-based PaaS and IaaS services
Monitor, Troubleshoot and resolve technical issues related to Azure services.
Collaborate with cross-functional teams to ensure timely resolution of customer issues.
Maintain technical documentation and best practices for Azure support.

Required Skills

2 to 5 year proven experience in supporting Azure PaaS services.
Strong understanding of Azure services including:

Compute (e.g. App Services, Functions, Kubernetes/AKS, Container Apps, Virtual Machines)
Data Services (e.g. SQL Database, Data Factory, Databricks, Lakehouse, Synapse Analytics, Fabric, Blob/File Storage)
Integration (Service Bus, Event Hub, Event Grid)
Security (e.g. Key Vault, Entra ID)
Monitoring (e.g. App Insights, Dynatrace, Azure Monitor).

Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.
Strong communication and interpersonal skills to effectively collaborate with team members and stakeholders.

Desirable Skills/Knowledge

Microsoft Azure certifications (e.g., Azure Solutions Architect, Azure Developer).
Experience with DevOps practices and tools for continuous integration and continuous deployment (CI/CD).
Experience with SaaS services such as Logic Apps, Power BI, Power Apps/Automate, DevOps deployment, and Office 365 configuration.

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