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Project Lead

Growel Softech Pvt. Ltd.

2 - 7 years

4 - 9 Lacs

maharashtra

Posted:11 hours ago| Platform:

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Skills Required

itsm project leading data center operations sip itil risk assessment project management disaster recovery mentoring career development risk mitigation risk analysis vendor transition management troubleshooting operational excellence agile

Work Mode

Work from Office

Job Type

Full Time

Job Description

Educational Qualification BE/B.Tech/ MCA/M.Tech.

Work Location -Navi Mumbai, Belapur.

24/ 7 Shifts.

6 Days a week ( Monthly Twice) L3 as per Banking Industry working days.

Work from customer Site.

Banking industry experience (Optional)

Experience - 8 to 12 yrs.

Having experience in Data Center operations where in managing different domains like Database, OS, Middleware, Network etc.

Responsible for smooth functioning of hardware and software components Infrastructure in datacenters for production / staging and disaster recovery setups

Vendor co-ordination for one-off activities and troubleshooting

Co-ordinate within System Admin team for 24x7 support

Be accountable for all customer escalations and resolution

Study and review the plan for risks involved & proactively suggests risk mitigation strategies for the same

Keep all stakeholders engaged and aware of the progress

Review shift handover and checklists

Review RCAs and submit to customer

Work with leads on new SIPs and automations.

Having good understanding of ITIL/ITSM

Conduct management review meetings to ensure effective delivery and operational excellence

Understand transition management and handle transition from customer at an appropriate level

Responsible for mentoring of the team and suggest suitable career development options to them

Collaborate with multiple units across the company to ensure smooth startup of the process and smooth functioning of the project

Coordinate with different domains Leads, collaborate with all Delivery Integrators, Solution Architects, SO Integrators to create value to customers in terms of proposal, solution, designs and architecture

Influence customer perception positively.

Regularly check company's positioning in terms of delivery from the customer point of view. Also be responsible for the brand image of the company

Contribute to Relationship Management and drive account farming.

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Growel Softech Pvt. Ltd.

Information Technology Services

Thane

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