Project Coordinator

About company:

They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society.

· Job Title: Project Coordinator

· Location: Pan India

· Experience: 5 yrs

· Notice Period:- Immediate joiners.

JD:

Project Coordinator

Key Responsibilities:

• Coordinate and manage

  end-to-end ServiceNow project activities

  , including timelines, resources, and deliverables.
• Gather and document

  business requirements

  and translate them into

  ServiceNow user stories

  .
• Facilitate

  story grooming sessions

  with technical and business teams.
• Collaborate with developers and integration teams to ensure

  ServiceNow stories are clearly understood

  and correctly implemented.
• Oversee and track

  ServiceNow integrations

  with third-party tools and internal systems.
• Assist in

  UAT planning, execution, and issue resolution

  .
• Prepare

  project documentation

  , including status reports, roadmaps, and risk logs.
• Ensure compliance with project governance and change control procedures.
• Coordinate cross-functional teams to achieve project goals on time and within budget.
• Act as a liaison between stakeholders and the technical team, ensuring clear communication and alignment.

Required Skills & Experience:

• 5–10 years of experience in

  Project Coordination / Project Management

  roles.
• Hands-on experience with

  ServiceNow

  , especially in

  ITSM modules

  .
• Strong experience in

  ServiceNow user story writing

  , backlog management, and Agile ceremonies.
• Understanding of

  ServiceNow integrations

  (e.g., APIs, web services, third-party tools).
• Familiarity with

  Agile / Scrum

  project methodologies.
• Excellent communication, stakeholder management, and documentation skills.
• Proficient in tools such as

  JIRA, Confluence, MS Project, Excel, and ServiceNow

  .
• Ability to manage multiple priorities and work in a fast-paced environment.