Project Coordinator

Project Coordination

• Make outbound calls to generate leads, follow up on inquiries, and promote products/services.
• Handle inbound calls, respond to customer queries, and provide accurate information.
• Follow up with existing customers for upselling, cross-selling, and after-sales support.
• Record and update customer information, interactions, and lead status in CRM systems.
• Escalate technical or complex queries to sales, service, or technical teams.
• Act as the first point of contact for clients, handling inquiries, concerns, and updates.
• Maintain strong client relationships through regular follow-ups and communication.
• Provide customers with timely updates on project status, deliveries, and services.
• Gather client feedback and escalate concerns for resolution, ensuring customer satisfaction.
• Assist project managers in planning, scheduling, and coordinating resources for smooth execution.
• Track project milestones, deadlines, and deliverables, ensuring timely updates to stakeholders.
• Prepare and maintain project documentation, reports, and presentations.
• Support quality checks to ensure all project requirements meet company standards.
• Coordinate between internal teams, vendors, and clients for seamless workflow.
• Prepare required project-related documentation.
• Support hiring of freelancers or on-roll employees as per company requirements.
• Conduct salary negotiations with candidates and rate negotiations with clients/vendors.
• Maintain attendance records of engineers and freelancers.
• Plan and arrange travel, including ticket booking and itineraries.
• Conduct weekly and monthly training/awareness sessions on new technologies for employees.
• Collect engineering reports from engineers or prepare reports as required.
• Manage inward and outward materials, including inventory checks and QC verification.
• Oversee inventory management to ensure availability of project-related resources.
• Work towards achieving monthly sales targets.
• Support the sales team by identifying opportunities through tele calling and client coordination.
• Strong communication skills (verbal & written) for effective client and team interaction.
• Excellent organizational and multitasking abilities to manage multiple responsibilities.
• Ability to build and maintain professional client relationships.
• Proficiency in MS Office, CRM systems, and project management tools.
• Problem-solving mindset with the ability to handle customer and project issues effectively.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹13,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Ability to commute/relocate:

• Kanchipuram, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Project management: 1 year (Required)

Language:

• English (Required)

Work Location: In person