Program Manager Vendor & Transition Management

As a Program Manager for Vendor & Transition Management at BayOne Solutions, you will play a crucial role in leading and supporting large-scale technology transitions involving Managed Service Providers (MSPs) and System Integrators (SIs) for our enterprise customers in the USA technology and engineering space. **Key Responsibilities:** - Lead end-to-end transition programs for technology and managed service provider engagements. - Develop and maintain transition plans, milestones, risk registers, and communication plans. - Ensure smooth handover of services, aligning with SLAs and contractual obligations. - Coordinate across global teams to align deliverables and dependencies. - Oversee and manage Vendor Management Systems (VMS) for compliance, reporting accuracy, and vendor onboarding/offboarding. - Act as the single point of contact for all vendor performance management, renewals, and governance meetings. - Support contract and SOW management, tracking renewals, expirations, and extensions. - Drive performance reviews, KPI tracking, and corrective action plans for vendor partners. - Engage with enterprise customers and internal leadership teams for status updates, insights, and escalations. **Required Skills & Qualifications:** - 8+ years of experience in Program Management, Vendor Management, or Project Coordination within technology, IT services, or engineering industries. - Proven track record managing large-scale transitions involving MSPs or SIs. - Hands-on experience with Vendor Management Systems, preferably SAP Fieldglass, Ariba, or similar. - Strong understanding of contract governance, SLA/KPI management, and procurement processes. - Excellent communication, stakeholder management, and presentation skills. - Proficiency in MS Project, Excel, PowerPoint, and collaboration tools. In this role, you will need to be proactive, accountable, and organized with strong interpersonal skills to navigate cross-cultural, distributed teams. Your strategic thinking and attention to operational detail will be essential in driving process excellence and continuous improvement.,