8.0 - 15.0 years

0 Lacs

karnataka

On-site

The role involves establishing and leading a global PMO function across multiple regions, ensuring consistent frameworks, tools, and governance practices. You will be responsible for driving enterprise-wide project portfolio planning, prioritization, and execution aligned with strategic goals. Additionally, overseeing large-scale client implementations, site transitions, rebadging, migrations, and business continuity programs will be part of your responsibilities. Collaboration with executive leadership, sales, operations, IT, HR, and finance to ensure timely and cost-effective delivery is crucial. You will lead the design and rollout of PMO methodologies including Agile, Waterfall, and hybrid models. Monitoring program risks, timelines, budgets, and KPIs, ensuring timely escalations and corrective actions, will also be your duty. Managing and mentoring regional PMO leaders and project managers to drive a high-performance culture is essential. Your role will involve overseeing reporting and executive dashboards on portfolio health, delivery status, and resource capacity. Supporting commercial teams with solution design, RFP responses, and due diligence for prospective clients is another significant responsibility. Leading the change management efforts for process transformations, digital enablement, and organizational change will also be part of your role. Qualifications for this position include a Bachelor's degree in Business, Engineering, Technology, or a related field. An MBA or Master's in a related discipline is preferred. Additionally, having certifications such as PMP, PgMP, or PRINCE2, Agile, or Scrum will be advantageous. You should possess 15+ years of project/program management experience, with at least 8 years in a senior PMO or leadership capacity. A strong background in the BPO industry with experience managing global delivery programs is required. You must have proven experience in client transitions, global ramp-ups, rebadging, and new site setup. Demonstrated ability to lead cross-functional teams in matrixed environments is essential. Experience in cost optimization, capacity planning, and client-facing project governance is also necessary. Required skills for this position include strong financial acumen with budgeting, forecasting, and ROI tracking expertise. Excellent stakeholder management and executive communication skills are crucial. You should be able to operate in fast-paced, deadline-driven, and client-sensitive settings. Strong people leadership and team development capabilities across geographies are required. Additionally, having a strategic mindset with a focus on business value delivery is important. You should be able to lead in matrixed, multicultural environments, possess high emotional intelligence, adaptability, and stakeholder management expertise. A track record of mentoring and building high-performing PMO teams is essential. A preferred skill for this role is experience with digital transformation initiatives and knowledge of industry best practices in project management.,

Posted 3 days ago

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Business Analyst - Digital Client Success TMF Group

2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Business Analyst in Digital Client Success at TMF Group, you will be playing a significant role in supporting global implementation projects with end-to-end visibility across multiple parties/teams. Your responsibilities will include tracking progress, coordinating dependencies, and highlighting potential risks to ensure smooth collaboration across functions. If you are detail-driven, communicative, and thrive in dynamic environments, this role is tailored for you. With a minimum of 2+ years of experience as an Implementation Specialist, Project Manager, or similar role in the Professional Services, BPO, SaaS, or ITO industries, and similarly in the financial services industry, you are expected to have proven experience in global client implementation projects following a project management technique. Excellent communication skills in a client-facing context are essential, along with experience in project planning and management from conception to delivery. You should be adept at effectively and virtually communicating in a complex and changing global business environment involving multi-cultural parties in all time zones. Demonstrating multi-country experience and the ability to work in a multi-cultural, talented, and demanding team environment is crucial. Stakeholder management, both internal and external, is key, as well as the ability to develop strong and successful global working partnerships. Analyzing problems, anticipating obstacles, and thinking ahead are integral to the role. Understanding the facts by asking relevant questions before making decisions is essential. You should possess a strong external and internal customer service orientation and be willing to take ownership and be accountable for decisions made. A minimum of a University degree or comparable education is required, along with being fully proficient in spoken and written English. Additional languages will be an asset. Proficiency in the use of Microsoft Applications (Excel, Project, SharePoint, Word, PowerPoint, Outlook, Teams) with the ability to develop reports is necessary. PMP/PRINCE2 certification is a plus. At TMF Group, you will find pathways for career development, work with colleagues and clients globally on interesting and challenging projects, and have internal career opportunities to advance within the organization. Continuous development is supported through global learning opportunities from the TMF Business Academy. You will be making a significant impact by helping simplify the world of business for TMF Group's clients and contributing to communities through the corporate social responsibility program. TMF Group fosters a supportive environment with a strong feedback culture and inclusive work environment that allows you to work from various offices worldwide or from home, enabling you to find the right work-life balance for optimal performance. Additionally, TMF Group offers various benefits such as Anniversary & Birthday Leave policy, participation in One TMF, Paternity & Adoption leaves, Salary advance policy, Work flexibility with a Hybrid work model, growth opportunities, and well-being initiatives. TMF Group is excited about the opportunity to get to know you and welcomes your application for this role.,

Posted 3 days ago

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