Program Manager, Professional Services

As the Manager for ICERTIS product implementations, you will be responsible for overseeing project management, customer relationships, planning, and financial aspects of the projects. You will lead a team of Lead Functional and Sr. Functional Consultants across various projects and locations. Your role will involve conceptualizing and implementing top-notch solutions to meet project objectives efficiently within specified scope, schedule, and effort. Additionally, you will manage system configuration and deployment activities across multiple engagements while nurturing internal consulting capabilities within the team across different domains and industries. Your input will be crucial in contributing to ICERTIS product roadmap based on customer feedback and implementation experiences. Furthermore, you will ensure compliance with company policies and processes within the team. To qualify for this role, you should have prior experience in implementing Contract Management/Supply Chain applications. Managing at least 5 full life cycle enterprise application implementations with end-to-end responsibility for program/project management is required. You must possess a deep understanding of project management phases, SDLC, and implementation methodologies. Proficiency in project planning tools like MS Project for creating detailed project plans, monitoring progress, and tracking is essential. Direct client engagement experience over multiple end-to-end implementations is a must. An engineering degree from a reputable institute is mandatory, while an MBA in a related field will be advantageous. Excellent communication skills, both written and oral, along with strong interpersonal skills are necessary to develop peer-to-peer relationships with client counterparts. Icertis is recognized as the global leader in AI-powered contract intelligence, offering a platform that transforms contract management by providing customers with valuable insights and automation to drive revenue growth, cost control, risk mitigation, and compliance. Trusted by over one third of the Fortune 100, Icertis operates in 90+ countries, enabling businesses to realize the full potential of millions of commercial agreements. The Icertis team is committed to being at the forefront of contract intelligence, driven by the FORTE values - Fairness, Openness, Respect, Teamwork, and Execution. These values underpin all interactions with employees, customers, partners, and stakeholders, reflecting the company's dedication to becoming the world's leading contract intelligence platform while upholding ethical and collaborative practices.,