3 Implementation Methodologies Jobs

Elite service leaders don&apost scale with headcountthey scale with systems. While 60% of professional services organizations watch their margins erode under complexity, you&aposve been building the playbook for what comes next: AI-native delivery that runs with the precision of product, not the bloat of billable hours. At IgniteTech, we&aposre not interested in the traditional professional services model that traps Engineering in customer-specific work while delivery teams drown in firefighting. We&aposre building a fundamentally different approachlean, standardized, and technology-drivenwhere implementation success is measured in adoption velocity, not bodies deployed. As our VP of Client Services, you&aposll architect and operate a delivery engine that unlocks Engineering to build core product while your team owns enterprise adoption end-to-end. You&aposll create AI-first playbooks that transform implementation from a consulting exercise into a product-like experience with predictable outcomes. This isn&apost about managing a services P&L through brute forceit&aposs about building durable systems that scale exponentially as we grow. What You Will Be Doing Customer Implementation Mastery Own the full customer journey from scope to adoption, deploying standardized, AI-powered onboarding processes that deliver measurable time-to-value outcomes. Delivery System Architecture Design, implement and continuously refine AI-native playbooks that transform implementation from an art to a science, with reusable modules and systematic execution. High-Performance Team Leadership Build and develop a team of A-players through rigorous performance management, targeted coaching, and metrics-driven accountability frameworks. Strategic Escalation Management Lead structured recovery workflows that not only resolve immediate customer issues but strengthen the underlying delivery system to prevent recurrence. What You Wont Be Doing Managing Custom Development Projects You won&apost be leading a team that builds one-off solutions or customer-specific features that derail Engineering from core product roadmaps. Traditional "Body Shop" Services You won&apost be scaling delivery by simply adding headcount or billing more hoursyour success metrics revolve around efficiency and leverage, not utilization rates. Reactive Account Management You won&apost spend your days putting out fires or managing tactical customer relationships without addressing root causes and systemic improvements. Manual Process Execution You won&apost be bogged down in implementation tasks that could be automated, standardized, or enhanced through AI-powered workflows. VP Of Client Services Key Responsibilities Build and lead an AI-powered professional services organization that delivers consistent, scalable implementations while maintaining engineering focus on core product development. Basic Requirements Proven track record leading professional services teams at B2B software companies, with demonstrable success in standardizing implementation methodologies Direct experience managing high-stakes customer escalations with a systematic approach to resolution and prevention Advanced proficiency with generative AI technologies and demonstrated success integrating LLMs and AI tools into service delivery workflows About IgniteTech World-class talent. 100% global remote. Ready to be a part of the top talent that IgniteTech has curated from thousands of applicants throughout the world Come join us. Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. Were big believers in the remote-work-from-anywhere lifestyle, which creates freedom for our team members and enables us to hire the best and brightest from around the world. A career with IgniteTech is challenging and fast-paced and were always looking for energetic and enthusiastic team members. Were an Affirmative Action and Equal Opportunity employer and we value the strength that diversity brings to our workplace.? There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you! Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic. Crossover Job Code: LJ-5652-IN-COUNTRY-VPofClientServ Show more Show less

As the Manager for ICERTIS product implementations, you will be responsible for overseeing project management, customer relationships, planning, and financial aspects of the projects. You will lead a team of Lead Functional and Sr. Functional Consultants across various projects and locations. Your role will involve conceptualizing and implementing top-notch solutions to meet project objectives efficiently within specified scope, schedule, and effort. Additionally, you will manage system configuration and deployment activities across multiple engagements while nurturing internal consulting capabilities within the team across different domains and industries. Your input will be crucial in contributing to ICERTIS product roadmap based on customer feedback and implementation experiences. Furthermore, you will ensure compliance with company policies and processes within the team. To qualify for this role, you should have prior experience in implementing Contract Management/Supply Chain applications. Managing at least 5 full life cycle enterprise application implementations with end-to-end responsibility for program/project management is required. You must possess a deep understanding of project management phases, SDLC, and implementation methodologies. Proficiency in project planning tools like MS Project for creating detailed project plans, monitoring progress, and tracking is essential. Direct client engagement experience over multiple end-to-end implementations is a must. An engineering degree from a reputable institute is mandatory, while an MBA in a related field will be advantageous. Excellent communication skills, both written and oral, along with strong interpersonal skills are necessary to develop peer-to-peer relationships with client counterparts. Icertis is recognized as the global leader in AI-powered contract intelligence, offering a platform that transforms contract management by providing customers with valuable insights and automation to drive revenue growth, cost control, risk mitigation, and compliance. Trusted by over one third of the Fortune 100, Icertis operates in 90+ countries, enabling businesses to realize the full potential of millions of commercial agreements. The Icertis team is committed to being at the forefront of contract intelligence, driven by the FORTE values - Fairness, Openness, Respect, Teamwork, and Execution. These values underpin all interactions with employees, customers, partners, and stakeholders, reflecting the company's dedication to becoming the world's leading contract intelligence platform while upholding ethical and collaborative practices.,

Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Hybrid (Bengaluru) Placement Type : Full time Permanent Position (*Note: This is a requirement for one of Uplers' client - Ripplehire) What do you need for this opportunity? Must have skills required: SQL, REST API, implementation methodologies Ripplehire is Looking for: Technical Implementation Consultant Technical Implementation Consultant will be responsible for and lead the companys technical implementation and configuration of RippleHire software for enterprise customers. The consultant will be a high energy, figure-it-out individual that will follow the implementation methodology to deliver projects on time and on budget with maximum customer satisfaction. The consultant will be responsible for successfully setting the system, ensuring all integration touchpoints are implemented and establishing functional relationships with customers and delivering exceptional service in a timely manner. This role is also accountable for delivering services to our clients in the execution and delivery of other already existing projects. Key Responsibilities: Engage with customer IT teams to assess system requirements, security policies, and integration needs. Lead technical discovery sessions to understand customer environments, including HRIS/ATS systems, APIs, authentication protocols, and data structures. Design and implement integration solutions using REST APIs, webhooks, and other middleware Create documentation as per customers use case. Collaborate with product and engineering teams to troubleshoot technical challenges and provide timely resolutions to customers Support data migration efforts, ensuring data integrity and seamless transition from legacy systems. Assist customers with single sign-on (SSO) implementation and authentication configurations (SAML, OAuth, etc.). Conduct testing and validation of integrations, identifying and resolving discrepancies before go-live. Develop technical documentation, including integration guides, configuration trackers, and troubleshooting manuals. Provide technical training to customer IT teams and administrators on system maintenance, monitoring, and troubleshooting best practices. Serve as the primary technical contact throughout the implementation lifecycle, ensuring a smooth transition to post-go-live support. Identify potential integration risks in implementation projects and proactively address them in collaboration with stakeholders. Responsible for analysing and basic testing of integration methods. Master and maintain detailed knowledge of RippleHire's product-suite configuration options Skills & Qualifications: Must-Have: 2+ years of experience in technical implementation, software deployment, or system integration roles. Hands-on experience with API-based integrations, preferably in HR Tech or SaaS platforms. Strong understanding of data formats and protocols (JSON, XML, REST, SOAP, etc.). Experience with authentication and security protocols such as SAML, OAuth, and JWT. Knowledge of database structures, SQL queries, and data migration best practices. Ability to troubleshoot and resolve technical issues across complex system landscapes. Strong communication skills to effectively interact with technical and non-technical stakeholders. Proficiency in scripting or programming languages (e.g., Python, JavaScript) for automation and integration tasks. Self-starter with a problem-solving mindset and the ability to work in a fast-paced environment. Highly Preferred: Bachelor's degree in Computer Science, Information Systems, or a related field. Prior experience implementing HR Tech solutions such as ATS, HRMS, or recruitment automation tools. Familiarity with cloud environments (AWS, Azure, Google Cloud) and DevOps practices. Experience with ETL processes and large-scale data migrations. Exposure to AI-powered recruitment technologies and automation frameworks.