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Jones Lang LaSalle (JLL)
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Professional, Property & Asset Management

Professional, Property & Asset Management

Jones Lang LaSalle (JLL)

5 - 12 years

8 - 9 Lacs

gurugram

Posted:1 week ago| Platform:

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Skills Required

housekeeping hospitality wtp contract management mep client relationship asset management property management risk management facility management

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Property Manager is responsible for overseeing the day-to-day operations, maintenance, services, and community experience within the residential township
The role ensures seamless facility management, effective vendor coordination, resident satisfaction, asset upkeep, and compliance with safety and statutory norms

Key Responsibilities

Operations & Facility Management

Oversee all daily operations of the township, including engineering, housekeeping, landscaping, security, and waste management

Ensure timely preventive and corrective maintenance of all MEP equipment, common area infrastructure, and township amenities

Conduct regular site inspections and implement corrective actions for gaps

Monitor utility consumption (water, electricity, diesel) and ensure optimal usage

B
Resident Experience & Client Relations

Serve as the primary point of contact for residents and RWA/MC

Address resident complaints, queries, and service requests within defined SLAs

Conduct periodic meetings with residents, RWA, and leadership

Drive initiatives to improve resident experience and township ambience

C
Vendor & Contract Management

Oversee vendor performance for all outsourced services (security, housekeeping, horticulture, etc)

Review manpower deployment and ensure adherence to contractual terms

Manage AMC vendors for specialized equipment

Conduct monthly vendor reviews and ensure timely payment processing

D
Financial Management

Support budget preparation for operations, maintenance, and capex projects

Monitor expenses to ensure budget compliance

Validate and approve vendor bills as per SOPs

Ensure cost-optimization without compromising service quality

E
Safety, Compliance & Risk Management

Ensure the township complies with all statutory and regulatory requirements (fire, electrical, STP/WTP norms, lifts, etc)

Conduct routine safety audits and implement corrective/preventive measures

Lead emergency response preparedness and coordinate fire drills/mock drills

Maintain incident/accident records and implement risk-mitigation measures

F
Asset Management & Upkeep

Maintain accurate asset lists, warranties, AMCs, and maintenance logs

Ensure timely upkeep of common areas, landscaping, fa ade, equipment rooms, and amenities

Coordinate minor and major repair/upgrade works

G
Community & Administrative Tasks

Prepare daily/weekly/monthly operations reports

Ensure proper documentation, SOP adherence, logbook maintenance, and record-keeping

Coordinate community events, township announcements, and communication

Lead township staff, ensure training, supervision, discipline, and morale

3
Required Qualifications & Skills

Education

Graduate in any field (preferred: Engineering, Facility Management, Real Estate, Hospitality, or Business Administration)

Experience

5-12 years of experience in Facility Management or Property Management

Experience handling large residential communities/townships preferred

Skills

Strong leadership and team-handling abilities

Excellent communication and resident-engagement skills

Knowledge of MEP, soft services, and township operations

Vendor management and negotiation skills

Proficient in MS Office, FM tools, and reporting

Problem-solving and crisis-management abilities

4
Key Performance Indicators (KPIs)

Resident satisfaction scores

SLA adherence for service requests and complaints

Budget compliance and cost efficiency

Vendor performance metrics

Safety compliance and zero-incident culture

Upkeep and ambience quality

5
Working Conditions

Primarily site-based role

Requires flexibility for extended hours in emergencies

Coordination with residents, RWA, developers, vendors, and internal teams

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Jones Lang LaSalle (JLL)

Real Estate Services

Chicago

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Professional, Property & Asset Management