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Deutsche Bank
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Production Analyst

Production Analyst

Deutsche Bank

2 - 6 years

6 - 10 Lacs

pune

Posted:22 hours ago| Platform:

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Skills Required

confluence microservices sql java jira kubernetes german css production dbms teaching docker plsql unix shell scripting gcp linux jenkins html french python language teaching german language oracle database german translation aws unix itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role :
Job TitleProduction Analyst
Corporate TitleNCT
LocationPune, India
Role Description
Production is responsible for the supply of IT services to the bank.Work includes

Resolving events and complex issues with an awareness of overlapping and different technology areas

Identifying where IT designs can be strengthened and provide value to the bank

Partnering with product development to ensure that the business needs for each targeted segment are incorporated into product design and branding approaches

Providing technical delivery governance on all related IT platforms and delivering technical expertise for support in outage co-ordination

Embracing a Continuous Service Improvement approach to drive efficiencies and remove repetition to stream-line support activities

What well offer you
As part of our flexible scheme, here are just some of the benefits that youll enjoy,

Best in class leave policy.

Gender neutral parental leaves

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Employee Assistance Program for you and your family members

Comprehensive Hospitalization Insurance for you and your dependents

Accident and Term life Insurance

Complementary Health screening for 35 yrs. and above

Your key responsibilities

Support activities for service operations, such as troubleshooting and solving incidents and problems / service delivery

Actively contribute resolution of incidents and problems within the team & oversee the resolution of complex incidents

Collaborating with customer Service, other service operations specialists and relevant TDI functions to properly and quickly resolve escalated issues

Contribute to monitoring, reporting and improvement

Ensuring that metrics are monitored and improved where necessary

Experience with multiple technology stacks (Microservices, DB2/Oracle database, Kubernetes, Cloud based platforms, JAVA, SQL etc)

Working knowledge of standard tools (Service-Now, Confluence, JIRA)

ITIL & GCP qualified desirable

English language skills mandatory, German desirable

Your skills and experience

2-4 years of experience in Banking and IT industry.

Bachelors degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty)

How well support you

Training and development to help you excel in your career.

Coaching and support from experts in your team.

A culture of continuous learning to aid progression.

A range of flexible benefits that you can tailor to suit your needs.

https://www.db.com/company/company.html
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

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Production Analyst