1748 Oracle Database Jobs

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise You’ll have access to all the technical and management training courses you need to become the expert you want to be. Should have minimum 3 or more years of relevant experience in ODI (Oracle Database Integrator) 12c Development and Implementation. Should have good knowledge of integrating with WebServices, XML(Extensible Markup Language) and other API(Application Programming Interface) to transfer the data - from source and target, in addition to database Preferred technical and professional experience None

As a Senior Full Stack Performance Analyst your responsibilities would be 1. Drive Study of workloads characteristics on IBM Power and x86 and provide recommendations 2. Execute/Measure peformance of various PowerVM (Hypervisor) functions & features 3. Use various performance tools to analyze performance & identify bottlenecks / opportunities for improving PowerVM (Hypervisor) stack/functions performance 4. Provide tuning & performance optimizations suggestion to improve performance 5. Work on client performance issues Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 15-20+ years of overall IT experience. 6+ years of experience as a System Performance Analyst 5+ Experience with Oracle database performance analysis and tuning Experience doing Performance Analysis, Performance Tuning & Performance Optimization Knowledge & Experience in using Performance Monitoring Tools like vmstat, netstat, iostat, nmon, topas, top etc Knowledge & Experience in C/C++ programming Good understanding of Hypervisor & Virtualization concepts Good understanding of Virtual IO concepts Good understanding of System Architecutre Good understanding of Operating System concepts Knowledge of Compilers Knowledge of Assembly Programming Good communication & presentation skills. Preferred technical and professional experience Usage of AI in performance analysis.

Role : Database Developer Experience level : 8+ years Skills Required : Oracle Database , Java/J2Ee ,Banking Knowledge Roles and responsibilities: Minimum 8+ years of proven working experience with Oracle Database Development. Strong understanding of Oracle programming features and their practical implementation. Development in CapitalBanker & New Features Performance fixes. Technical configuration on Swift Manager. Strong knowledge on Oracle ,PLSQL,Java/J2Ee. Experience in Banking Domain. Location : Bangalore ( Work from Office)

We are currently seeking a Oracle Apps DBA Sr. Consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN). Should have 8+ yrs exp as an Oracle Apps DBA in the following areas: Administering Oracle EBS (R12.x), Database (RAC-R12.x), WebLogic (R11g, R12c) and Enterprise Manager (R12c) Experience in Application and database patching, cloning and upgrades Experience in Oracle RAC, ASM, RMAN, Data Guard technologies Experience in Applications parallel concurrent processing (PCP), Oracle Application Server, Oracle forms configuration, DMZ setup, shared and multi-node application tiers Experience in Oracle applications workflow configuration, diagnosis and troubleshooting. Knowledge and experience in disaster recovery failover/failback procedure Monitoring and troubleshooting Database and EBS application performance issues, diagnostics and troubleshooting. Good understanding of Oracle FMW architecture, Web Service Standards, Java EE specifications Hands on experience on Single Sign-On (SSO) for Oracle EBS R12 using Oracle Fusion Middleware 11g, 12c, OAM and OID environments Install, Configure and administer Oracle WebLogic, troubleshoot environment and application issues WebLogic JDBC connection pool and multi-pool configuration with Oracle Database. Experience with Oracle Transportation Management administration and maintenance Troubleshooting Memory Issues in Java Applications Monitor JVM Performance by adjusting heap size and garbage collection parameters Analyze environment / server performance data and identify all sources of problems and recommend course of action to increase performance. Configure, Install, Deploy, Maintain Oracle Enterprise Manager 12c Cloud Control management server and agents Configure / Discover Fusion Middleware Targets Enabling automatic and manual discovery of targets Knowledge in UNIX shell and WLST scripting

We are currently seeking a Enterprise Resource Planning Advisor to join our team in bangalore, Karntaka (IN-KA), India (IN). Min. 10+yrs experience in Oracle Database 12C, 19C, Golden Gate, Dataguard administration and MS-SQL 2016 2019 and upgrades - Candidate should be working as Lead Admin and working as single point of contacts for all the Oracle and MS-SQL Databases and Windows administration - Must have experience in designing and architecture of Azure cloud - Hands-on experience with Managing Cloud VM, Network and Security - Support the lifecycle management of business critical applications to include installing patches, performing upgrades, managing releases, and administration tasks - Support the development and production environments of business critical applications by ensuring application availability, responding to application emergencies, and supporting deployments. - DBA with Hands-on experience on Oracle 12C, 19C upgrade - Hands-on experience on Database upgrade to latest 2023 - Experience with SQL Server monitoring, T-SQL - Experience in installing, managing, and upgrading Windows-based systems and servers - Experience in managing Windows Security, Firewalls and User accesses. - Experience with databases, patch management, and networks including LAN and WAN. - Knowledge of network security systems, intrusion detection systems, and data backup. - Experience in Oracle and MS-SQL Database migration either on Cross platform or On Public Cloud like OCI and Azure - Hands-on experience in setting DR system like DG-ADG and High Availability (HA) environment - Experience with OEM 12C or 13C monitoring - Experience with backup/recovery for on-Prem and Cloud environment - Project Management Lifecycle methodology concepts - Manage SLAs and KPIs and avoid penalties - Manage Different stakeholders, internal, external, 3rd party - Drive Continuous improvements and automations - Good problem-solving skills. - Good analytical and communication skills.

We seek a candidate skilled in Oracle 23c/AI on OCI with DBA & development expertise. Must handle full DB lifecyclelicensing, setup, security, schema design, PL/SQL, HA/DR, tuning, and complianceend-to-end for a banking project.

Role & Responsibilities: Install, configure, and maintain MySQL databases in production, development, and test environments. Perform database performance tuning, optimization, and query analysis. Implement and manage database security, backup, and recovery processes. Monitor database health, troubleshoot issues, and ensure high availability. Manage database replication, clustering, and failover mechanisms. Support schema design, database architecture, and migration activities. Collaborate with application developers to optimize queries and database design. Automate routine DBA tasks using scripts and tools.

The Role Activities in Development or Implementation or Managed Service activity streams as a Senior Technical Lead. Your responsibilities include: Lead or participate as Senior Technical Team Lead in Development or Implementation or Managed Service activity streams such as Migration, Testing support and coordination with other Oracle teams at client locations or offshore teams for various activities. Assist hands-on with analysis, design and implementation of solutions for various business requirements. Develop programs as per specifications/requirements given by Oracle / Client within planned schedule. Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Ensure quality code delivery. Perform proper handover / knowledge transfer at end of each assignment. Timely status reporting to supervisor. Timely submission of timesheets and expenses for Oracle / Clients. Desired Skills & Experience Primary Skills You possess experience in end-to-end Development and / or Implementation and / or Support activities as Team Lead covering expertise areas such as design of customizations, Coding and Unit testing, executing Test cycle rounds including End of Days, migrations and Integrations for Oracle FLEXCUBE / Core banking products You possess knowledge and skills in software programming in Core Java, J2EE, Microservices related technologies, JavaScript, XML. Experience in Oracle SQL, PL/SQL and Oracle Database (18c or 12c) is a plus. You have exposure to software deployment and troubleshooting on Application Server software especially Oracle Weblogic You have working knowledge of Release management and Source control tools You should be able to perform Issue Tracking on Application and follow-up for resolution of same with stakeholders You possess good client interaction skills in areas including presentation of solutions You have exposure to analysis of Oracle Database AWR/ADDM reports and troubleshooting of database performance issues. You have awareness of Banking terminologies and concepts You possess good skills on Microsoft Office, MS Excel, Powerpoint You possess good communication & documentation skills in English Secondary Skills You have exposure to Banking Domain You have exposure to software development processes and practices, DevOps tools, Testing tools You possess knowledge of Oracle OBIEE Reports, BIP, middleware such as Oracle Fusion SOA Suite You are aware of latest technologies in Banking Experience Experience of 8to 14years with at least 4 years in primary skill areas Experience in development and / or implementation and / or support of core banking applications. Team lead of 10-20 resources for various SDLC activities Educational and Other Qualifications Should hold a Bachelor's degree in computer science or equivalent degree Work Environment Should be willing to work at offshore as well as travel to client locations Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment Team player Should be able to work on shifts on rotation basis based on project needs Responsibilities Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget. May act as the team lead on projects, providing coaching, guidance and feedback to develop skills of team members. Effectively consults with management of customer organizations. Participates in business development activities. Develops and leads detailed solutions for moderately complex projects. Qualifications Career Level - IC3

Oracle Health & AI(OHAI) is a line of business that strives to apply our expertise in IaaS and SaaS to transform the health care industry, provide patient-centric care and make the best clinical tools available around the world (). The OHAI Patient Accounting Teamis responsible for delivering the next generation healthcare financial management applications for healthcare providers. We are seeking to transform healthcare by providing technology solutions that fully automate insurance and patient billing, maximizing our customers revenue, while providing a first-class patient consumer experience. Our solutions are a combination of modernized enterprise applications and cloud native services, all running on Oracle Cloud Infrastructure (OCI). We are looking for an experienced and talented Software Developer to join our dynamic team, pushing the boundaries of healthcare innovation through artificial intelligence. As a Software Developer 5, you will play a pivotal role in designing, developing, and maintaining cutting-edge AI-powered healthcare solutions. Responsibilities Weare seekinghands-on Consulting Member of Technical Staff (CMTS) that share our passion and excitement of operating distributedsystems at hyper scale using cloud native best practices.You will have part in the disruption of the health care industry and will help deliver better patient care. As a CMTS engineer in our team, youll be responsible andlead efforts indesigning andbuilding scalable, distributed, and resilient software components and servicesto support health care platform, applications, and our end users. We believe in ownership and expect you to think long term, mentor, and empower other engineers.As a tech lead you will own the complete SDLC from architecture,development, testing, first class monitoring, to production rollout. Minimum Qualifications BS or MS degree in computer science, or equivalent. 12+ years of experience developing and shipping cloud native Software as a service (SaaS) product. Strong experience architecting multi-tenant system(s) in a cloud-native environment using Java and Oracle database. Demonstrated ability to define and influence full system architecture. Ability to create high quality design documents and effectively communicate technical concepts and designs. Proven experience leading and mentoring engineers on complex SaaS initiatives. Strong understanding of challenges related to scalability, latency etc, and of potential optimizations for both the application and database (Oracle) tiers. Experience building microservices using Java and related frameworks such as Spring Boot, Micronaut, Helidon etc. Experience with CI/CD pipelines, automated deployments, observability, and related best practices. Experience developing web UI using Angular, Knockout, JET or similar JavaScript frameworks. Experience with Public Cloud SaaS or PaaS Services (AWS, Azure, GCP, and/or Oracle Cloud Infrastructure). Preferred Qualifications Experience with healthcare Knowledge of healthcare data standards (HL7, FHIR) and EHR systems is advantageous Exposure in building and deploying applications on Oracle Cloud Infrastructure (OCI).

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a periodic basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.

As a Principal Cloud Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Minimum Qualifications: Bachelor's degree in Computer Science, MIS or relevant work experience. 8+ years of experience in Infrastructure or cloud-related field. Must have hands-on experience with Cloud Networking and in-depth knowledge of cloud computing. Must have hands-on experience with public-cloud platforms (AWS, Azure, GCP or OCI). Prior experience in a technical support role or demonstrated ability to quickly troubleshoot technical problems to root cause to restore service. Good written and verbal English communication skills Effectively communicate with people on both a technical and non-technical level Ability to work with a global, remote workforce. Self-motivated professional with the ability to work in a pressured production environment while not compromising on the quality of the service provided. A focus on customer service / satisfaction. Must work from office 5 days/week and be part of weekend rotation. Preferred Qualifications: Knowledge of Oracle Database and Exadata.

Oracle Health and AI Building off our Cloud momentum, Oracle has formed a new organization - Oracle Health Applications & Infrastructure. This team will focus on product development and product strategy for Oracle Health while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an upbeat and creative environment. We are unencumbered and will need your contribution to make it an outstanding engineering centre with a focus on excellence. The Healthcare platform is an exciting team working at the intersection of infrastructure and applications, using OCI to transform some of the largest healthcare applications in the industry. We are making healthcare better for everyone. To support this vision, we are building a platform that handles the end-to-end lifecycle, from provisioning to upgrade to termination. Providing a self-service cloud experience to the customer, we are looking for hard-working Database Administrators who are Oracle Database, Oracle Cloud, and Oracle Autonomous Database authorities. We seek Database Administrators with current experience in cloud technologies or those interested in rapidly growing their skills in the Cloud. The position will be based in India. Title: Database Administrator As a Database Administrator, you will be responsible for handling Oracle Health Applications & Infrastructure Databases (Prod & Non-Prod), performing basic database monitoring, and capacity management. You will triage database alerts and issues, identify root causes, and implement corrective actions. Additionally, you will be responsible for handling, maintaining, and supporting healthcare Non-production, Standby, Golden Gate, and Production databases, including setting up and maintaining database backups and monitoring and maintaining database replication. You will apply database software updates and stand-alone hotfix to customer environments, communicate with third-party software or hardware manufacturers as needed to ensure efficient configuration and support. Candidates should have good knowledge of Oracle Database architecture, Backup and Recovery, Data Guard, Real Application Clusters, ASM, Data Pump, Patching, Performance, and SQL Tuning. You will also develop standardised work plans, documentation, processes, and automation. Willingness to work additional hours as needed and allowed by local laws is focus to keep the lights on, ensuring customer databases are stable and performant to fulfil our contractual obligations to customers. Additionally, you will be part of the OHAI roadmap projects, such as migrating the Database to Oracle Cloud and Autonomous Databases Minimum Qualifications At least 3+ years of experience as Oracle DBA 2+ years of experience shipping scalable, cloud native distributed systems. Bachelors degree or equivalent experience (Information Technology/Mathematics/Computer Science/Computer Software/Electronics/Operational Research/Computer System Engineering). Ability to work in a collaborative, multi-functional team environment. Good grasp of Computer Science concepts Knowledge in Python, Perland/or Shell Scripting Handling production databases running on UNIX flavors (RHEL, OEL). Skills : Oracle Database Oracle Grid Infrastructure, ASM & RAC Oracle Cloud Preferred Qualifications: Oracle Maximum Availability Architecture & Exadata. High availability & replication technologies(Data guard, Goldengate) Advanced scripting/coding skills (Shell, Perl, and Python) Oracle Autonomous Database Oracle Health Mission Statement: Oracle Health is putting humans at the heart of the conversation and what the healthcare experience needs to look like for patients, providers, payers, and the population. We will facilitate this by advancing the state of the art in healthcare and population level health, make it practical, effective, and real at practitioner level by connecting everything together. This will allow a patient to getpoint of care from anyone, anywhere or any device by providing the practitioner medical information using global data. Responsibilities Oracles Health and AI Database Services Team is actively seeking a reliable Database Administrator to join our dynamic team. As a Database Administrator, you will play a pivotal role in our Database Infrastructure team. This position is based in India and presents an exciting opportunity to contribute to the improvement of healthcare services within a dynamic multi-tenant cloud environment. As a Database Administrator, you will be instrumental in achieving our mission to improve healthcare services. Your key responsibilities include: Install, upgrade, and configure oracle database software. Implement and maintain sophisticated database security. Conduct proactive and reactive database monitoring and maintenance Configure, monitor, and maintain database replication. Set up and maintain database backups. Triage and troubleshoot sophisticated database alerts and issues, identify root cause, and implement corrective actions. Establish best practices for database tuning, performance monitoring, capacity management and automation Apply database software updates and stand-alone hotfixes to Customer environments Communicate with 3rd party software or hardware manufactures as needed to ensure efficient configuration and support. Contribute to strategic projects outlined in our roadmap, focusing on transitioning on-premises databases to Oracle Cloud. Migrate databases to the Autonomous Database, ensuring a flawless transition for efficient performance. Work collaboratively with multiple teams, actively participating in the execution of roadmap projects.

Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc.Oracle is looking for a strong Java developer with a deep understanding of computer science concepts to join our BaseDB service development team. As part of this role you have to solve difficult problems by designing and building innovative ideas to revolutionize the delivery of Cloud Services to the worlds most critical organisations. Oracle Database Service allows organisations to create and manage full-featured, cost-optimised and high-performance versions of Oracle Database in Oracle Cloud Infrastructure (OCI). We are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction. Key Responsibilities You will be responsible for the overall design & development of various features of the service, which includes the development from Control plane of the service all the way upto data plane . You will influence and assist in building new features, processes and standards to support the service growth Improve reliability, quality of the service by implementing excellent operational standards You will be handling critical incidents and support escalations of the service. You will also be responsible for on-call support for the service which may happen on rotation basis once in a while. Required Skills and Qualifications Bachelors degree in computer science or related field Good understanding of Public Cloud environment Strong Java developer. Good understanding of Oracle Database and other system technologies OS, Storage, Network e.t.c A proactive approach to spotting problems, areas for improvement, and performance bottlenecks Good understanding virtualization concepts and technologies Good experience in Enterprise Linux (Oracle Linux, Redhat, or Fedora platforms) Problem-solving skills to learn new technical and non-technical analysis techniques to overcome problems. Ability to work independently and engage individuals and teams located across multiple geographies and or cultures Strong written and verbal communications and presentation skills Nice to have - Automation deployment and configuration management tools such as Chef, Salt, Ansible, and/or Puppet, etc. Docker or similar containerization technologies Kubernetes Monitoring frameworks such as Prometheus / Grafana and Nagios CI/CD tools such as Jenkins Infrastructure as code tools such as Terraform Git, SVN, or similar version control experience.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with 9+ years related experience. Experience with Oracle's core products, applications, and tools is important. Technical Lead: 9 to 20 years of relevant experience as Oracle Core DBA. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database security - TDE, Audit Vault, OKV etc. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations (ExaCC, OCI, platform migration) and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster. Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills.

/IC4 As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with 9+ years related experience. Experience with Oracle's core products, applications, and tools is important. Technical Lead: 8 to 20 years of relevant experience as Oracle Core DBA. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database security - TDE, Audit Vault, OKV etc. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations (ExaCC, OCI, platform migration) and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster. Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills. Career Level - IC3 Responsibilities Technical Lead: 8 to 20 years of relevant experience as Oracle Core DBA. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database security - TDE, Audit Vault, OKV etc. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations (ExaCC, OCI, platform migration) and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster. Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills. Qualifications

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with 9+ years related experience. Experience with Oracle's core products, applications, and tools is important. Technical Lead: 8 to 20 years of relevant experience as Oracle Core DBA. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database security - TDE, Audit Vault, OKV etc. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations (ExaCC, OCI, platform migration) and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster. Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills. Career Level - IC3 Responsibilities Technical Lead: 8 to 20 years of relevant experience as Oracle Core DBA. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, RAT testing, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database security - TDE, Audit Vault, OKV etc. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations (ExaCC, OCI, platform migration) and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster. Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills.

Experience in supporting Oracle GoldenGate environments starting from Version 12c, 19c,21c and 23aiGood understanding and hands-on in Goldengate tuningWorking Knowledge in Oracle GoldenGate installation, setup and troubleshootingGolden gate replication performance improvement for parallel setupRegular Oracle database operation and maintenance knowledgeKnowledge of shell script relevant to reporting and Oracle database and GoldenGate.Knowledge of Operating system relevant to Oracle databases and GoldenGateShould have implemented Goldengate on Heterogeneous environmentShould have hands-on experience on Golden Gate Microservices.Goldengate installation, Configuration, and troubleshooting various issues on Primary and ADG databases and Generating Golden gate reports and monitoring by OEM on an hourly basis.Knowledge of Goldengate High Availability configuration.Knowledge of Cluster file system (ACFS/DBFS).Zero downtime database upgrade using Goldengate.Bidirectional Goldengate configuration.Should have hands-on experience Goldengate downstream configuration. Career Level - IC3 Responsibilities As a Golden Gate Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderate to complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle Golden Gate products. You should be highly experienced and hands on with Oracle Golden Gate product for cross platforms . You will be expected to work with only general guidance from management while advising management on progress/status.

Experience in supporting Oracle GoldenGate environments starting from Version 12c, 19c,21c and 23aiGood understanding and hands-on in Goldengate tuningWorking Knowledge in Oracle GoldenGate installation, setup and troubleshootingGolden gate replication performance improvement for parallel setupRegular Oracle database operation and maintenance knowledgeKnowledge of shell script relevant to reporting and Oracle database and GoldenGate.Knowledge of Operating system relevant to Oracle databases and GoldenGateShould have implemented Goldengate on Heterogeneous environmentShould have hands-on experience on Golden Gate Microservices.Goldengate installation, Configuration, and troubleshooting various issues on Primary and ADG databases and Generating Golden gate reports and monitoring by OEM on an hourly basis.Knowledge of Goldengate High Availability configuration.Knowledge of Cluster file system (ACFS/DBFS).Zero downtime database upgrade using Goldengate.Bidirectional Goldengate configuration.Should have hands-on experience Goldengate downstream configuration. Career Level - IC3 Responsibilities As a Golden Gate Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderate to complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle Golden Gate products. You should be highly experienced and hands on with Oracle Golden Gate product for cross platforms . You will be expected to work with only general guidance from management while advising management on progress/status.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with 9+ years related experience. Experience with Oracle's core products, applications, and tools is important. 10 - 20 years of relevant experience as Oracle Core DBA. Should have led a team of 20+ DBAs in challenging critical customer environment. Should have worked in DBA Managed Services environment. Responsible for monitoring, managing Mission critical database Production environments. Should have knowledge of Change management processes (SLAs, ticketing, approvals etc). Generate & manage service delivery plan, key work you're doing, marshal resources as required, risks, issues and dependencies according to ACS standards. Good understanding of the business impacts of critical situations. Demonstrated ability to effectively communicate at the technical and business management level. Should have a strong customer facing skills. Extensive knowledge and solid troubleshooting experience in the following areas:RAC, ASM, Exadata, Performance tuning, Data Guard (Physical and Logical), DG Broker. Experience in database monitoring using Oracle Enterprise Manager including target management, installation, HA configuration and administration of OEM, incident and alert management, monitoring templates, DBLM, Integration with ticketing tool. Knowledge of Grafana is preferred. Experience in troubleshooting day to day database issues. Experience in handling complex database backup and recovery scenarios using RMAN. Experience in database migrations and upgrades. Experience in troubleshooting various installation and patching issues. Experience in Oracle engineered systems like Exadata, Supercluster Experience in Golden Gate replication including unidirectional and bidirectional access. Experience in automation using Shell scripts, Perl, Python, Ansible etc. Experience in OS administration (Linux, Solaris), virtualization, storage (ZFS, ZDLRA). Excellent written and verbal communication skills. Ability to work under pressure - quick thinking and remaining calm during stressful situations. Willingness to work in 24x7 rotational shifts and on weekends from office. Ability to quickly grasp complex technical issues. Appetite to learn new technologies and constantly improve technical skills.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. . Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. Career Level - IC3

Primary Skills - FC-T-UBS-Oracle, PL/SQL, D2k Forms and very good knowledge of FLEXCUBE UBS Core, DDA , FX, MM and Loan modules Candidate should have hands-on Development, Implementation and / or production support experience with any Core Banking product, ideally Oracle Flex cube UBS Sound knowledge of Oracle DB, Oracle SQL, PL/SQL, D2K/JAVA, JavaScript, XML, basic Unix shell scripting; Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools Hands on Expertise in Microsoft Office tools including Word, Excel Good Communication, Presentation and Client Facing skills Good at collaborative work Good design skills Good Team handling skills Secondary Skills - Working knowledge of Oracle development tools, WebLogic server deployments, Oracle Database Functional knowledge of banking systems. Experience on development and implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in Testing cycles. Good Problem solving skills Career Level - IC4 Responsibilities Analyzes business needs to help ensure Oracle solution meets the customers objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack. Qualifications

Job Title: Oracle Database Principal Consultant Work Location: Jaipur Oracle Consulting Solution Center is a unit within Oracle that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. OCSC team sells from a broad IT-services portfolio on a fixed price and T&M basis. OCSC services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. OCSC covers the majority of large-scale Oracle customers. Oracle Consulting Solution Center provides unmatched, tailored support that ensures the organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. Required Skills: Experience 8 to 15 years of work experience in Oracle database technologies. Qualification Any Degree (However BE/B. Tech/MCA/BCA would be preferred). Capacity planning, designing, and implementation of enterprise solutions using Oracle Database Technology. Experience in Oracle Database Administration 12C,18c,19c. DB Architecture experience in Oracle 12c ,18c,19c. RMAN backup and recovery solutions. RAC Implementation. Golden Gate replication. Experience in managing Oracle DB on OCI. Experience in Exadata / ExaCC. Oracle Database migrations to OCI ( DB Systems, ADW). Working knowledge in Oracle cloud IaaS. Work experience in Unix Shell scripting, Virtualization & Automation Desired Skills: OCI Certification Foundation / Architect/professional is an added advantage. Willingness to travel both domestically and outside of the country. Career Level - IC3

Technical Account Representative (TAM)- Oracle DBA About the Company/Team Oracle Customer Success Services (CSS) enables organizations to maximize their Oracle investments, extending into the cloud with greater value, choice, and confidence. As a leader in enterprise-grade, end-to-end managed cloud services, Oracle CSS delivers industry-leading expertise with the highest customer satisfaction, supporting customers every step of the way. Our team is growing, and we are seeking a seasoned Senior Principal Technical Account Manager to join our ranks. Job Summary We are seeking a highly experienced Senior Principal Technical Account Manager (TAM) to lead the delivery of Oracle Support services to our largest and most strategic customers. The ideal candidate will have extensive technical expertise in Oracle products, including Oracle Database, Fusion Applications, and Oracle Cloud Infrastructure, as well as exceptional customer-facing skills and the ability to multitask in a dynamic environment. This role is based in Bangalore/Hyderabad and requires a minimum of 15 years of experience in Oracle products, including technical, functional, and project/program management experience. Key Responsibilities Lead the development and management of Oracle Support relationships with designated large accounts, ensuring the highest level of customer satisfaction Establish and maintain professional relationships with key customer contacts, identifying and submitting delivery leads for new opportunities Coordinate the delivery of Support Services to meet customer goals and objectives, driving contract renewal and identifying areas for growth Lead complex Account Planning and Account Reviews, tracking and communicating status on complex projects, including risk identification and mitigation recommendations Execute Project and Contract Management, including contract cost, resources, scheduling, scope, and risk management Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology Contribute to the organization at a regional level, driving regional and global strategy execution Qualifications & Skills Mandatory: Good technical skills in Oracle Database Knowledge and experience in Exadata, ExaCS, and Oracle Cloud Infrastructure Strong customer-facing skills Ability to multitask, maintain composure in high-stress/high-visibility situations, and change priority as needed Excellent team player, willing to learn new technologies and problem-solving skills Strong organization skills, detail-oriented, and communication skills University degree, with postgraduate technical or management qualifications or other relevant experience Good-to-Have: Experience in one of the Oracle Applications, such as Fusion Applications, EBS, PSFT, etc. Understanding of Artificial Intelligence and its application ITIL Foundation Certification in IT Service Management, PMP, or Azure Cloud Certification OCI Certified Self-Assessment Questions Can you describe your experience in delivering large-scale global Application or infrastructure/database projects, and how you ensured the highest level of customer satisfaction? How do you stay up-to-date with the latest developments in Oracle products and technologies, and how do you apply this knowledge to drive customer success? Can you provide an example of a time when you had to multitask and prioritize multiple projects simultaneously, and how you managed to meet the deadlines and expectations of your customers? Responsibilities Qualifications

CSS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Database Installation and Configuration: Install, configure, and upgrade Oracle databases on OCI infrastructure according to best practices and organizational requirements. Experience using Oracle Data Guard / Fast Start Failover Knowledge or experience with Oracle Multitenant (CDB/PDB) Knowledge or experience with Oracle GoldenGate Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. 10+ years of experience with Oracle Database as an DBA/Consultant/Support Engineer. BE/BTech and/or MS in Computer Science or equivalent preferred. Oracle OCP DBA / OCI / ADB Certification - Preferred. Travel will be required to the client locations. Career Level - IC3 Responsibilities As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important. Qualifications Career Level - IC3

CSS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Database Installation and Configuration: Install, configure, and upgrade Oracle databases on OCI infrastructure according to best practices and organizational requirements. Experience using Oracle Data Guard / Fast Start Failover Knowledge or experience with Oracle Multitenant (CDB/PDB) Knowledge or experience with Oracle GoldenGate Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. 10+ years of experience with Oracle Database as an DBA/Consultant/Support Engineer. BE/BTech and/or MS in Computer Science or equivalent preferred. Oracle OCP DBA / OCI / ADB Certification - Preferred. Travel will be required to the client locations. Career Level - IC3 Responsibilities As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important.