Production Analyst

• This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure
• We’ll look to you to deliver a production management, infrastructure and application support service for relevant platforms, activities and processes across the domain
• Hone your existing analytical skills and advance your career in this exciting, fast paced role
• This role requires 24/7 coverage which will be on an On-Call ROTA basis
• We're offering this role at senior analyst level
  

Your Role Will Also Involve

• Providing day-to-day support for production applications.
• Participation in the On-Call ROTA to provide 24/7 support coverage as required.
• Executing production deployments with a focus on quality and stability.
• Working closely with product development and feature teams to stay informed about upcoming changes and new features.
• Attending planning sessions and agile ceremonies with feature teams to stay aligned on priorities and deliverables.
• Generating and maintaining regular reports on system performance, incident trends, and deployment outcomes.
  

We’re Also Looking For

• Experience ot at least two years in Production/Application Support and its process
• Knowledge of Java, Springboot, Cloud (MS Azure/Aws), Oracle/Cosmos DB/Postgre SQL as well as Swagger, Jira, postman and Servicenow
• Knowledge and experience of industry standard toolsets and processes
• Knowledge and experience of using operational principles
• A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills