Product Trainer

Role Overview:

Key Responsibilities:

• Deliver product training sessions onsite and virtually
• Develop and update training materials like presentations, user guides, e-learning content, and videos
• Work closely with Product Specialists, Project Managers, and other teams to keep training content up-to-date
• Conduct onboarding and refresher training tailored to specific needs
• Evaluate training effectiveness and make improvements
• Provide post-training support
• Maintain training records and prepare reports
• Travel to client sites and regional offices as required

Required Skills and Attributes:

• Strong oral and written communication in English
• Ability to explain complex topics simply
• Proficient with MS Office (Word, Excel, PowerPoint)
• Experience in delivering structured training programs
• Good attention to detail and record-keeping
• Team player with strong collaboration skills
• Willing to work UK business hours (12 PM 9 PM IST)
• Willing to travel domestically and internationally

Preferred Qualifications:

• Bachelors degree in Education, Business, Communications, or related field
• Some knowledge of computer software and technology
• 12 years of experience in training or client-facing roles
• Experience creating multimedia learning materials
• Familiarity with Learning Management Systems (LMS)