Product Specialist

You will be working at SEW in Noida, India, a company known for its innovative cloud platforms that deliver top Digital Customer Experiences (CX) and Workforce Experiences (WX) using AI, ML, and IoT Analytics to energy, water, and gas providers globally. The vision at SEW is to Engage, Empower, and Educate billions of people to save energy and water. SEW collaborates with businesses to provide platforms that are user-friendly, seamlessly integrated, and lay a robust technology foundation for the future. SEW is recognized as the fastest-growing company with over 420+ clients and 1550+ employees. The clientele spans across the USA, Europe, Canada, Australia, Asia Pacific, and the Middle East. The platforms at SEW engage millions of users worldwide, with continuous addition of millions each month. The company has received 150+ accolades and its clients are regularly honored by industry analysts for implementing the award-winning products. SEW has been featured in Forbes, Wall Street Journal, and LA Times for its innovation and excellence in the industry. As part of the team at SEW, you will play a crucial role in creating a culture of high employee engagement and commitment within the organization. Your responsibilities will include: Product Delivery & Techno-Functional Mindset: - Demonstrating a track record of delivering high-quality Enterprise or SaaS products - Understanding industry trends, market propositions, and competitive benchmarks - Experience in web/mobile applications with modern UX/UI patterns - Ability to think technically and functionally to solve problems - Experience in 3rd party integrations and technical concepts - Involvement in the planning and analysis phase of the product lifecycle - Possessing advanced analytical, problem-solving, research, and time management skills Requirement Gathering & Documentation Skills: - Evaluating requirements against existing business and system processes - Creating models to identify, validate, document, and communicate business requirements - Developing business requirement documents, prototypes, workflow diagrams, and use case diagrams - Identifying opportunities to enhance existing business and system processes - Understanding and articulating end-to-end scenarios technically and functionally Stakeholder Management & Delivery Coordination: - Collaborating with stakeholders and subject matter experts to grasp business needs - Conducting detailed walkthrough sessions for all stakeholders - Assisting in maintaining deliverables at the defined product standards - Supporting seamless execution of User Acceptance testing phase - Communicating technical issues effectively to non-technical users/clients - Working with Customer Support, Training, and Documentation teams to ensure accurate software documentation Education & Experience: - MBA with 5 years of industry experience or Bachelors degree in B.TECH computer science/MCA/MBA in Finance - Prior experience in a product company Required Skills: - Strong Problem Solving and Decision Making abilities - Proficiency in Microsoft Excel - Excellent communication and presentation skills - Capability to architect and lead change - Leadership in a global, matrix environment - Client management skills If you are seeking a challenging opportunity, SEW is a global company that values meaningful relationships, a passionate work environment, innovation, and creativity. Each individual's contribution is pivotal to our success, and we offer opportunities for learning new skills and building a rewarding professional career.,