1291 Product Sales Jobs - Page 50

Job Title: Team Lead and SME SaaS / Cloud Sales Location: Bangalore Experience: 3 to 12 years Industry: SaaS / Cloud Solutions / IT Sales Type: Full-time Job Summary: We are looking for a dynamic Team Lead to oversee a high-performing SaaS/Cloud sales team. You will manage day-to-day sales operations, guide junior sales reps, and ensure achievement of revenue targets. Key Responsibilities: Lead, coach, and mentor a team of 510 sales executives. Define and execute team sales strategies and KPIs. Monitor pipeline health and provide deal support. Conduct regular training and performance reviews. Collaborate with senior management on forecasting and growth plans. Requirements: 3–12 years of B2B sales experience in SaaS or cloud domain, with 1+ year in leadership. Strong track record of meeting/exceeding sales targets. Experience with enterprise or SME clients. Excellent leadership, analytical, and communication skills. Contact Point : Aditya - 9686682465 / 7259027282 / 7259027295 / 9900024811

Role & responsibilities: • Collaborate with global sales teams to understand client requirements, particularly in international markets. Conduct customized product demonstrations that reflect client-specific needs across geographies. Design detailed technical and commercial proposals aligned with regional business requirements. Respond to RFI/RFP documents with clear, tailored, and compelling content. Translate business and functional requirements into product features and solution narratives. Lead Proof of Concept (POC) development and present outcomes to international stakeholders. • Support smooth transitions of client requirements to delivery teams post-sale. Continuously research and share global market trends, competitor positioning, and regional nuances with the sales team. Create and maintain high-quality sales collateral, case studies, and whitepapers with a focus on international relevance. Contribute to building a centralized, reusable knowledge base to support global pre-sales operations. Skills and Qualifications: Bachelors degree (MBA preferred) in Business, Technology, or related fields. Domain knowledge in Retail (Offline & Online) and Supply Chain Mandatory. Familiarity with: ERP, CRM, Loyalty, eCommerce, Omni-channel, POS, WMS, Marketplace, Catalogue, Merchandise. Excellent written and verbal communication skills. Strong proficiency in PowerPoint with an ability to create impactful presentations. Curious mindset with good research and learning abilities. Strong analytical thinking and problem-solving skills. Possess strong knowledge of international markets, particularly in the Middle East & Africa (MEA) and Southeast Asia (SEA) regions. What We Offer: Mentorship and training across pre-sales and customer engagement lifecycle. Opportunity to work with cross-functional teams and experienced professionals. Fast-track growth in Pre-Sales/Solution Consulting roles in a dynamic industry.

You will be responsible for driving SaaS, product, and B2B sales through effective day-to-day channel partner management. This includes aligning product features with business benefits, configuring solutions for end clients, and identifying qualified sales opportunities. You will also secure meetings for Regional Sales Managers with potential partners. Must-have: A minimum of 2-3 years of experience in the IT/SaaS industry in a partnerships or strategic alliances role. Roles & Responsibilities Identify and evaluate potential organizations for strategic partnerships with LatentBridge. Establish, manage, and enable partnerships that effectively generate client referrals to LatentBridge. Nurture partner relationships throughout their entire lifecycle to ensure continued collaboration and value. Plan, execute, and optimize co-marketing initiatives such as webinars, events, email campaigns, and content sharing. Collaborate closely with marketing, sales, and delivery teams to drive channel and referral growth. (Good to have) Manage and maintain the partnerships' P&L to monitor performance and profitability. Identify, recruit, and manage channel partners to drive business growth. Onboard new partners and ensure quick ramp-up on products and solutions. Develop business opportunities with new and existing partners. Understand customer requirements and align appropriate solutions through partners. Drive product sales, particularly in automation and SaaS-based solutions. Collaborate with marketing, technical, and product teams to support campaigns and launches. Monitor the sales pipeline, track KPIs, and ensure consistent lead generation. Visit partners periodically to maintain strong, results-driven relationships. Analyze competition and contribute to effective sales strategies. Support the end-to-end sales cycle including planning, execution, and performance tracking. Requirements: Proven experience in channel management and B2B product sales. Experience in SaaS sales and a good understanding of automation technologies is preferred. Strong technical aptitude with the ability to understand and position solutions effectively. Proficient in MS Office (Outlook, Word, Excel); fluent in spoken and written English. Excellent communication, interpersonal, and organizational skills. Customer-focused, solutions-oriented, and highly self-driven. Flexible and professional approach to working across teams and taking on additional responsibilities when required.

Roles and Responsibilities To handle existing business with major customers and to generate new accounts. To development new markets and new product sales. Responsible to achieve the set targets in terms of revenue, profitability and other result areas Ability to lead the sales engineers team to create more design-win projects and revenue. Maintain and grow good working relationship with the assigned OEMs and customers. Desired Candidate Profile Experience in B2B Sales, Lead generation, Field Sales, Business Development Experience: 4 - 10 years of Electronic Components, Industrial Products / Automation / Electrical Product Sales experience preferably in the similar role. Candidate must generate sales and business , client account relationship, long term relationship, business development Significant Sales experience, with proven success in developing profitable business, preferably with Key Accounts and OEMs. Managerial skills and abilities to handle team of sales engineers. Flexible for moderate travel target oriented, flexible, presentable, self starter Job Benefits & Perks Salary as per Industry Standard and relevant work experience Sales Incentive + Other perks

Job Title: Inside Sales (Only International Voice experience) Work Location: Bengaluru, Hebbal Previous experience: 1+ Year Shifts: US Shifts If you are interested in this opportunity, please share the following details with me at ramayanam.himaja@cleanharbors.com : Full Name: Total Years of Experience: Relevant Experience in International Voice Process: Experience in Upselling/Cross-Selling/Inside Sales (if any): Current CTC: Expected CTC: Notice Period: Current Location in Bangalore: Role & responsibilities The ISAM will be responsible to Identify and target potential customers and drive business in assigned territories of US/Canada market, across various industries with strong sales strategies. Hands on with Research. Research on customers needs and interests, demographics & related product/service demands, market trends and other data. Create strategies to expand business development activities and present Clean Harbor as service and solutions providers for all their business needs. Build and maintain a strong network of relationships with key decision makers in small/medium & large sized companies and ability to leverage these relationships for generating new business and retentions for Clean Harbors and ensuring high customer satisfaction. Maintain sales pipeline and following up towards closure. Preparing reports on interactions, sales activities, and other tasks assigned by the sales manager or supervisor. Partner with other team members to create outbound prospecting campaigns. Utilize Salesforce (CRM) software to manage leads, accounts, and sales activities. Manage customer accounts (updating information, maintaining, and upkeeping of all data related to customer accounts). Skills Required Overall, 2+ years of experience with strong handling of B2B & B2C Outbound Sales. Excellent communication and stakeholder management with an ability to be both persuasive and influential. Proficient in English communication skills (Neutral) Should have great relationship building skills and customer orientation to understand customer needs and provide tailored solutions. Tremendous work ethic, high integrity, willingness to learn, laser-focused, passionate & committed. Growth mindset and high change agility ability to learn new things quickly and can adapt to and champion change with peers and others. A Team player who thrives in a rapidly changing environment Disciplined in business management; adaptable to a culture of accountability; meets sales targets and operational standards. Overcome objections from Gate Keepers and Decision Makers. Comfortable in presenting at all levels, including executive level and decision-makers. Must be proficient in objection handling. Approaches others in a tactful manner; Reacts well under pressure; Reflects/Prioritize the core values of the organization. Prior knowledge of waste management and environmental science will be a plus (Not Mandatory)

Role & responsibilities Target to generate more enquiries for Booking the orders for Turnkey Centralized HVAC system (both Hiside & lowside) including Chillers & Chilled water system, VRF system, Ventilation system, Air washers, dehumidifiers, Scrubbers, etc Both Product Selling & Projects Selling Direct Visits to new buildings under construction Direct Visits to the Consultants, Architects, PMCs., Industries & Commercial clients Explore with all the prospective clients Target based Marketing To make lively approach with all the clients for the benefit of the company To follow the Bidding procedures promptly To handle the bids both technically and commercially Preferred candidate profile Excellent communication skills in English and local language Able to impress the clients Good presentation skills & Memory power Passionate to meet more people and more travelling Readiness to travel to other locations / outstations as & when required for the prospect of the company Having Exposure to HVAC / MEP / Engineering / Mechanical Projects / Products will be preferred Having two wheeler for the local travelling ( official travel cost will be refunded) Dynamic & self driven Ready to take challenges Perks and benefits Booking commission

Key Responsibilities: Product Positioning & Messaging: Develop clear, compelling product positioning and messaging that resonates with target audiences and differentiates our products from competitors. Define key product features and benefits, ensuring consistent communication across all marketing channels. Create and refine messaging frameworks for new and existing products based on market research, customer feedback, and competitive analysis. Go-to-Market Strategy: Lead the development and execution of go-to-market (GTM) strategies for product launches and updates. Work closely with product, sales, and marketing teams to align launch strategies, timelines, and promotional activities. Coordinate product releases, ensuring all relevant materials, channels, and campaigns are in place to maximize product visibility and adoption.

We are seeking a highly motivated and skilled Product Sales Manager to join our dynamic team at THEMIS AUTOMATION PVT. LTD., AHMEDABAD, a leading industrial automation company. The successful candidate will play a crucial role in driving sales and providing technical expertise to our clients in the industrial automation sector. This position requires a combination of strong technical knowledge, excellent communication skills, and a passion for delivering innovative solutions to our customers. Qualifications BE/Diploma in EE/EC/EEE/IC Knowledge of PLC, VFD, LT MCC Panel & Switchgear Can co-ordinate with Sales / Service / Purchase / Production / Store Problem Solving/Trouble shooting Positive Attitude Responsibilities Preparing and delivering customer presentations and demonstrations of the product, articulately and confidently. Marketing and promoting a portfolio of products. Understanding customers diverse, specific business needs and applying product knowledge to meet those needs. Meeting sales targets set by managers and contributing to team targets. Identify emerging markets and market shifts while being fully aware of new products and competition status. Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features Identifying and developing new business. Networking with existing customers in order to maintain links and promote additional products and upgrades. Design and implement a strategic business plan that expands companys customer base and ensure its strong presence.

Job TitleSALES EXECUTIVE (TECHNICAL PRODUCT) Job Code HREQ2017/12/66 --> Job Location Kolkata Experience 2yrs-5yrs Gender MALE/ Female Job Details ITI Diploma holders/BBA with Exeperience in technical product Sales. Salary Per Year 10k-15k per month + Incentive on performance per month Apply Now

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. JOB RESPONSIBILITIES: 1.Growth of distribution and market share in the assigned area of operations. 2.Visibility & accountability through extensive QR & Sound box deployment and sale of the product . 3.Identify and recruit the sales team to align and drive business in the market. 4.Plan the market size, span and geographies for TLs & FSE. 5.Devise best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 6.Monitor the quality parameters as suggested by the management. 7.Validate and conduct audits on the acquisitions and sales done by the team.

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. JOB RESPONSIBILITIES: 1.Growth of distribution and market share in the assigned area of operations. 2.Visibility & accountability through extensive QR & Sound box deployment and sale of the product . 3.Identify and recruit the sales team to align and drive business in the market. 4.Plan the market size, span and geographies for TLs & FSE. 5.Devise best methods for communication of plans/targets to the team so as to minimize the expectations vs delivery gap. 6.Monitor the quality parameters as suggested by the management. 7.Validate and conduct audits on the acquisitions and sales done by the team.

Candidate will be responsible for selling our products to Jewellers all over India Should be willing to travel pan-India to visit clients Candidates with similar experience will be preferred

Responsibilities: Identify/visit clients & partner Pitch brand, products, & positioning Build strong client relationships Represent brand at events/meetings Collaborate internally for sales growth Meet/exceed sales targets Required Candidate profile -Candidates with excellent communication skills -Interest in the jewelry, luxury, fashion, or lifestyle sector is a plus -Must be willing and able to travel frequently across regions Perks and benefits -Join a growing luxury brand -Career advancement

Roles and Responsibilities Demonstrate products to customers, ensuring effective product presentation. Desired Candidate Profile Strong communication skills for effective customer interaction. Proficiency in product demonstration, sales executive activities, and showroom sales.

Sales Engineer Min 0-5 yr Exp only Pump equipment manufacturing Company Salary - 15K - 30K Location: Jaipur Rajasthan

Maintaining long-lasting relationships with existing customers through exceptional after-sales service. • Actively sourcing new sales opportunities through cold-calling and emailing. Experience of selling SAAS CRM/ Software is mandatory.

Job description Achieving monthly/ annual targets sales & collections. Cost-effective operations to achieve Profitability & ensuring credit policy. Motivate and develop a Team to drive for results. Effective channel management, for product reach and timely availability to the customers Well-versed worked on Micro Nutrient & Bio-Fertilizers Products. Active participation in Brand building & product promotions. Effective Market intelligence on competition, Products & crop segments. Ensure effective coordination with Manufacturing, Supply Chain, Finance & HR Key Skills Achieve targeted Sales & Collection monthly by proper forecasting & planning. To be within the Budgeted cost for achieving profitability. Expand Channel network in strategic locations & achieve the numbers monthly. Plan and execute promotional activities monthly for brand building. Supervise and develop sales & marketing team in skills & competencies for delivering results. Responsible to achieve the assigned targets of the State Managing Channel sales and executing promotional plans Leading sales team and adding new business partners Responsible for the collection of outstanding Responsible for sales, collections, and profits at a regional level. Prepares budgets and sales plans in collaboration with the Sr. RM/ZM. \ Guides the team and monitors the sales, collections, stock liquidation. Responsible for designing and implementing schemes for promoting sales and conducts product demonstrations for old and new products. Required Candidate profile Current experience in Fertilizer Manufacturing Industry is mandatory Experience. hard core Sales & Marketing experience predominantly in the areas of Fertilizers and ready to travel extensively. Perks and Benefits Best Salary in the industry

The role holder is responsible for managing .. Strategic/ Managerial Responsibilities Driving initiatives for Retail Trade / Forex business in the assigned geography / assigned branches. Maximize revenues and customer base from focus segments such as EXIM, Travel and Tourism etc. Product/process initiatives in the region to increase customer acquisition / enhancement/increment in wallet share Joint scoping with branches for mapping opportunity in focus and opportunity segments. Structuring product/pricing requirements for specific catchments / customer groups basis identified opportunity Joint visits to customers with branch RMs for product structuring / relationship deepening. Drive B-B-C opportunities with the help of local leadership Core Responsibilities Earmarking key focus branches within the geography in terms of current account & trade forex business, under consultation with regional leadership. Continuous interaction with branches / leadership to ensure that business focus is maintained, and key identified branches are visited at regular intervals Audit efficiency of working model / sales process in key branches and highlight gaps to management for corrective action. Monitoring key accounts in the region for revenues & value growth and cross sell opportunities. Handholding newly joined resources in CA model branches with relevant information in terms of product features & service capability. People Management or Self-Management Responsibilities Regular Training of resources on products, processes, competition benchmarking within the Trade / Forex domain Drive marketing initiatives in respective catchment for brand building / acquisition/balance & revenue build-up Planning local contests and promos, events for prospective customer meet, trade-forex centric association meetings for Regions in consultation with regional leadership Extend support to branches by assisting in various queries relating to product, process, marketing, and clarifications from Audit etc. Provide inputs to central product team on Segmentation and market sizing for current account & trade forex business at a catchment level

Job Title: Dealer Sales Manager Location:- Ahmedabad Role Overview: As a Dealer Sales Manager, you will be responsible for driving sales, expanding the dealership network, and managing relationships with car and bike dealerships in your assigned region. This involves generating new business, managing leads, and ensuring customer satisfaction. Key Responsibilities: New Dealer Acquisitions: Onboard new car and bike dealerships in your assigned territories. Lead Management: Manage and follow up on leads, coordinate test drives, and confirm bookings. Business Development: Generate revenue from dealerships and OEMs by selling digital services and media products. Revenue Collection: Ensure timely payment from dealerships and resolve any payment-related issues. Relationship Building: Maintain strong relationships with dealerships and deliver top-notch service quality. Required Skills: - Strong communication skills in English and the local language. - A willingness to travel frequently within the region to meet dealerships. - Basic knowledge of MS Excel and an understanding of digital marketing is a plus. Additional Information: Travel: Candidates must be open to travel across the assigned region. Ownership of a two-wheeler is mandatory for travel. (Daily travel allowances will be provided by the company.) Working Days: Monday to Saturday (6-day week). Compensation: 85% of the total CTC is fixed, while 15% is performance-based variable pay. Variables are credited monthly. Interested candidates are requested to drop their resumes at saurav.joshi@girnarsoft.co.in or WhatsApp at 7703945867 along with the below mentioned details: Current or Last Organisation Name: Current or Last Designation: Current or Last CTC: Current Location: Total Work Experience: Notice Period: Reason of Leaving your current organisation: Open for Travelling: Comfortable working 6 days a week (Mon to Sat):

WhatsAppAbout Ceasefire: (www.ceasefire.in) Ceasefire, India's most trusted fire safety and security brand is today a holistically integrated Fire Safety & Security solutions conglomerate. Role & responsibilities Selling of firefighting, security products through sales team. Establish, develop and maintain the business relationship with the prospective customer in the assigned territory to generate new business for the organization. Lead generation & proactive follow-ups on leads, convincing and conversion. Ensure adherence to sales processes and requirements. Minimum 3-4 appointments with clients on daily basis. Good presentation and sales closing skills. Maintain daily reports. Preferred candidate profile Minimum 6 months experience in sales. Should have good communication, selling and negotiation skills. Organized, detail oriented, and strong time management skills Should be able to work in a fast- paced & target-driven environment. Self-motivated and able to work both independently and in a team. Should be having his own Laptop and vehicle Perks and benefits 2 saturdays off(2nd & 3rd) Remote working policy Attractive incentive policy Healthy working environment Interested candidates can share their updated resume at ria@ceasefire.in OR share on what'spp 8929361235

Company Name :- Vyapar App Pvt Ltd Employee Type:- Field Partner Manager Location :- - 1 to 6 Years of experience Location :- Ahmedabad Salary:- 5.5 LPA Incentive:- 50k Responsibilities: Conduct field visits to existing partners to maintain strong relationships and ensure customer satisfaction. Identify and acquire new partners through strategic prospecting and lead generation. Educate partners and customers about our product, highlighting its features, benefits, and unique selling points. Provide guidance and support to partners, ensuring their understanding of product usage, and best practices, and resolving any queries or issues that arise. Act as a brand ambassador, representing the company in a professional and positive manner at all times. Preferred candidate profile Must have 1 year of experience in Field Sales (Mandatory) Comfortable to work for B2B clients. Must have good sales and negotiation skills. Must have relationship-making skills. Incentive + Medical (Spouse & Parents included) + Gratuity Contact Person: Satpal Singh Contact Number: 7795097214 Regards Satpal singh

{"company":" About Us Community Phone is building the best phone for communities in America. We are your hair salon s business phone, how your auto-body shop texts you or gets appointments, your local government agency s operations line, and your mom s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and are building the Square of phones. Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator Accelerator and Y Combinator s Continuity Fund. We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose. Join us on our mission to make it as easy as possible for communities to communicate. ","role":" Your Mission We are regularly seeing new and interesting product use cases emerge. We are hiring someone to help us understand, weigh, and communicate them clearly. Because this will be our first product marketing hire defining and owning the entire approach you ll be reporting to the CEO and be a key partner to Growth, Product, Sales, and Customer Success. You will own the end-to-end positioning, packaging, and go-to-market success of our core phone product integrated communications suite. You ll ensure every feature we ship reaches the right audience, with the right story, through the right channel and that the story lands. What You ll Actually Do Positioning Messaging Develop and maintain differentiated positioning for each core use case Deliver 2 updated personas and refreshed customer messaging framework in your first 30 days. Launch Enable Run GTM for every net-new feature or pricing change: define launch tiers, write launch briefs, own comms calendar Lead 1 Tier-1 launches per month (defined as features used by >20% of users or tied to upsell motion) Revenue Sales Alignment Own product marketing inputs to sales playbooks, user lifecycle, sales training and cs enablement - reviewed biweekly with Sales and CS. Voice of Customer Talk to users in our ICPs and grow to understand them more than you understand yourself Partner with Customer Success and Research to generate 1 new customer case study per month Synthesize and conduct win/loss interviews monthly to feed roadmap prioritization competitor battlecards or content Cross-Functional Leadership Run a weekly GTM sync (Growth, CS, Product) Provide PMM insights for roadmap planning (next 2 quarters) based on field intel and competitive shifts -> denoted by impact on changes to engineering prioritization What We re Looking For 4-7 years in product marketing, preferably in SMB or consumer SaaS with a self-serve checkout and lite-Sales motion. You ve shipped GTM for features tied to ARR, not just awareness. Comfortable energized owning positioning for hardware and software products for consumer/very low tech audiences. Excellent writer and communicator with a bias for structured and clear thinking (show us a portfolio or sample launch plan if you can). You are great at talking to and building trust with highly cross-functional teams and people. Operator mindset: you care about what works, not just what sounds good. You care about speed and reducing time to impact as much as possible and are great at overcoming blockers. Self-aware, humble, yet dogged How We ll Measure Success Increased logo growth and reduced CPAs on target ICPs on more mature/lower noise channels Accelerated core feature adoption on target ICPs post conversion Sales/Growth product value alignment Messaging consistency across surfaces (site, demo, content collateral) Increased conversion rate from website traffic on target ICPs Total compensation with equity: $170k- $190k per year. 401(k) and health insurance included. Community Phone is a customer-obsessed, performance culture. We are here to deliver the most extraordinary experience for as many customers as we can in America. That comes with enormous pride as well as regular challenges. You will feel like you are pushing yourself, and you will be an author of our future. Therefore, we have a bias for ownership. Here are ways our current team exemplifies our company culture: Curiosity: Our team members double click obsessively, until they understand something enough to make a good decision. They don t take things for granted. They want to really understand the truth. Bias Toward Action: Our team members lean toward making change on their own, and then reporting the wins and losses back to the team. We don t wait for long alignment meetings to take action, unless the change would be hard to reverse. Run through two-way doors. Caring Mentality: Our team members deliver for our customers and our internal team. That does not mean things are comfortable always. It means that we strive to deliver a Disney-like experience for our customers. It means that we understand our team members are on an Olympic team, and Olympic teams need support. Founder Mindset: Our team members all know they are at the very beginning of the journey we will take to capture the market. They go out of their comfort zones, out of their role definitions, and out of the norm to achieve our mission. When they have an idea for how things could be better, they jump into overdrive to test it. Transparency: Our team will share their wins and losses with the company overall, so we can all learn together. Efficiency where it counts: Our team members understand we aren t here to sell $1 for $0.80. We are here to deliver an efficient growth machine. "},"

Job Description Achieving the sales and distribution (Numeric and Weighted) goals in the assigned Zonal area by ensuring strong and stable network, Channel wise distribution, Product Portfolio management and driving growth projects. To lead, motivate sales team & take necessary measures to build requisite competencies in the team Play a Key role in driving marketing and promotional activities i. e. Loyalty & Reward Programs etc. Establish a good financial discipline across the network through a meticulous policy deployment, De-risking through necessary network expansion and if required territory realignments Market Intelligence & Analysis of competitors for formulating after market strategies & localized scheme. Develop a strategy for the acquisition of new markets and accounts, Increasing Sales & Product penetration by improving Breadth and depth of distribution, Ensure company policy implementation & compliances adherence across the value stream, Drive maximum business mileage by co-opting the matrix organization in the Zone and at HO,

Key Responsibilities This role is responsible for delivering excellent client service and product advice (CASH) for a select portfolio of Corporate, Commercial & Institutional Banking (CCIB) Premier clients in all interactions for their post transactional enquiries, complaints, and other service-related issues. Acts as the in-country primary contact person for a portfolio of Premier clients and internal staff for advice, enquiries, complaints and any other service issues Build strong relationship and rapport with clients at the transactional and operational level Deliver excellent service against agreed service standards Identify opportunities for increasing clients product utilisation, smoother operations and optimising channel usage through analysis of client data, proactive transaction monitoring using available tools Deliver product / channel training and advisory As a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients This role is responsible for delivering excellent client service and product advice (CASH) for a select portfolio of Corporate, Commercial & Institutional Banking (CCIB) Premier clients in all interactions for their post transactional enquiries, complaints, and other service-related issues. Acts as the in-country primary contact person for a portfolio of Premier clients and internal staff for advice, enquiries, complaints and any other service issues Build strong relationship and rapport with clients at the transactional and operational level Deliver excellent service against agreed service standards Identify opportunities for increasing clients product utilisation, smoother operations and optimising channel usage through analysis of client data, proactive transaction monitoring using available tools Deliver product / channel training and advisory As a service partner, work together with RMs, Product Sales, Operations and other key internal stakeholders to solve client issues and identify opportunities to improve overall service for the clients Client Service Primary point of contact for portfolio of Premier clients for professional advice, enquiries, complaints, resolving of discrepancies and transactional errors Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved, lasting relationships with our clients Responsible for client satisfaction with service arrangements and delivery Work with internal stakeholders to provide end-to-end query resolution to client satisfaction Ensure that client SLAs are met Responsible for effective service recovery process through complaint logging and handling Maintain a professional SCB image through all interactions with clients Log and manage all service interactions (enquiries, complaints, incidents, client visits etc. ) within GEMS and / or other relevant systems to ensure that client data is captured and available for client insights / analysis and identification of improvement initiatives Premier Service Management Leverage on metrics and client insights to understand Premier clients needs, and continually identify opportunities for improvements in service, product solutions, utilisation and optimising channel usage, up-selling and cross-selling etc Monitor Premier client transactions using available tools for e. g. UBAM and selectively intervene, coordinating with various units and clients to ensure that transactions are processed in a timely manner Work closely with Front Office Teams/SSMs as product service specialist in country Participate in periodic Service Reviews for Premier clients Review service performance with the clients and generate ways to continuously improve service standards On a selective basis, attend sales calls with Relationship Managers (RM), Product Sales, other Front Office Teams and SSMs to sell our service capabilities and/or resolve clients operational and service issues Provide pro-active client updates Deliver product / channel training to Premier clients within the portfolio Make proactive calls on Premier clients to improve the utilisation level of facilities, increase transaction volume, and identify opportunities for channels and referrals for the business Build trusted partnerships with clients at the daily transactional / operational level Proactive management and end to end ownership of client complaints and incidents, through close collaboration with various internal stakeholders, whilst providing regular updates to clients as well as internal partners such as RMs, Product Sales, other Front Office Teams and SSMs. Processes Identify and assist in the implementation of service and efficiency improvement initiatives and facilitate transfer of best practice Risk Management Comply with Operational Risk Framework for client service processes including but not limited to client identification, complaints and enquiry handling Comply with applicable Money Laundering Prevention Procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager Adhere to policies including escalation and compliance requirements, and follow any other relevant internal controls and procedures as they relate to process, products, policies and regulations Key Stakeholders External clients Respective Product Operations Team Leaders, and Operations Head in country RMs & Business Managers TB Product & Sales Managers Segment Service Managers Head Client Experience, CCIB in country Country CIO GBS Product Operations Teams e. g. Premier Service Fulfilment Teams Technology partners e. g. PSS, Collective Intelligence & Command Centre Skills and Experience na Qualifications EDUCATION Minimum of 2 years experience in Banking and / or Service Languages: English and/or local language skills as relevant to country requirements About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28333

Achieving the sales and distribution (Numeric and Weighted) goals in the assigned Zonal area by ensuring strong and stable network, Channel wise distribution, Product Portfolio management and driving growth projects. To lead, motivate sales team & take necessary measures to build requisite competencies in the team Play a Key role in driving marketing and promotional activities i. e. Loyalty & Reward Programs etc. Establish a good financial discipline across the network through a meticulous policy deployment, De-risking through necessary network expansion and if required territory realignments Market Intelligence & Analysis of competitors for formulating after market strategies & localized scheme. Develop a strategy for the acquisition of new markets and accounts, Increasing Sales & Product penetration by improving Breadth and depth of distribution, Ensure company policy implementation & compliances adherence across the value stream, Drive maximum business mileage by co-opting the matrix organization in the Zone and at HO,