Product Owner

Job Description

General Summary: The Product Owner is responsible for reviewing, analyzing, and evaluating business systems and user needs. This role works in partnership with cross-functional teams to assist in project direction and ensures projects are well coordinated. Essential Duties & Responsibilities: • Provides support to the cross-functional teams, with a high attention to detail • Identifies, defines, and analyzes problems to understand the cause and impact to design solutions • Creates outcome driven solutions to problems defined by the Product Manager • Conducts intentional, methodical research into product area(s), including partner interviews, competitive research, and internal stakeholder discussions. • Performs a variety of tasks to ensure successful delivery of a defined objective for the scrum team by writing clear user stories and user acceptance criteria • Verifies document requirements to define project scope Knowledge, Skills, and/or Abilities Required: • Possess a strong expertise in Jira • Ability to work independently on projects and processes with minimal supervision • Broad theoretical knowledge of applicable work area • Ability to situationally adapt and understand new technology/processes as per business requirements • Strong analytical and problem-solving skills • Strong team player with the ability to build positive and collaborative relationships within the ConnectWise organization • Willingness to call or speak with customers directly • Must have excellent and effective oral and written English communication skills to speak with both technical and non-technical audiences • Can clearly articulate problems we are trying to solve when engaging with the team and stakeholders • Strong documentation skills • Knowledge of Scrum & Agile Methodologies Educational/Vocational/Previous Experience Recommendations: • Bachelor’s degree in related field or equivalent business experience • Working Conditions: Pune (Hybrid)