Product Operations Program Manager

Project44

8 - 12 years

13 - 18 Lacs

bengaluru

Posted:2 hours ago| Platform:

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Skills Required

supply chain process design product management change management product engineering operations manager analytical stakeholder management operations logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roadmap Ownership Manage the product roadmap backlog and system of record to ensure accuracy and accessibility.
Process Implementation Create and run forums, workflows, and meetings to ensure all stakeholder requests are promptly sized, prioritized, and addressed.
PIR Management Oversee Product Improvement Request (PIR) systems and processes, ensuring all inputs are reviewed, prioritized, and flowed into the roadmap plan of record.
AI-Enhanced Roadmapping Implement modern AI-based roadmapping systems and processes to improve speed, accuracy, and decision-making.
AI Documentation Support Leverage AI tools to assist in generating and managing product briefs, business cases, and PRDs from roadmap data.
Transparency Provide live, clear visibility into current roadmap items, priorities, and pending inclusion requests.
Weekly Reporting Deliver weekly updates on roadmap status, including new requests, risks, and delivery milestones.
AI Driven Status Reporting Build and maintain systems to create internal communications to update the company on product activities.
Strategic Alignment Ensure roadmap processes align with the company s North Star, customer satisfaction goals, and OKRs.
Trade-off Enablement Maintain systems that allow for informed ROI- or effort-based prioritization and decision-making.
Internal Communication Provide regular internal and external roadmap updates and release status derived directly from the system of record, to inform stakeholders, GTM readiness, and product launch communications.

What Youll Need (required):

Product Operations Proven experience in product operations or program management in a SaaS environment.
Process Design Strong ability to design, implement, and refine operational processes.
Communication Skills Excellent written and verbal communication abilities for executives and cross-functional teams.
Stakeholder Management Skilled at balancing priorities and needs across multiple departments.
Analytical Thinking Ability to apply frameworks for prioritization and trade-off decisions.
Tool Proficiency Comfortable with product management tools and systems.
Results-Driven Proven track record of driving operational efficiency and measurable outcomes.

What Youll Need (preferred):

Roadmap Systems Experience implementing and running product roadmap systems such as Jira, Jira Product Discovery, Aha!, or ProductPlan.
Kanban & Now/Next/Future Familiarity managing Kanban boards and Now/Next/Future-style roadmaps.
ROI Prioritization Experience managing ROI-based, stack-ranked roadmaps.
Modern Practices Knowledge of contemporary roadmapping best practices.
AI Roadmapping Tools Experience deploying AI-enabled product planning tools and workflows.
AI for Documentation Familiarity with AI-assisted generation and maintenance of product briefs, business cases, and PRDs.
Jira Integration Ability to flow requirements from roadmap tools into Jira for execution tracking.
RICE Scoring Experience applying RICE (Reach, Impact, Confidence, Effort) scoring for prioritization.
SaaS Experience Prior work in an enterprise SaaS environment with complex, multi-team roadmaps.
Cross-Functional Coordination Proven success coordinating across product, engineering, and go-to-market teams.
Change Management Experience introducing new tools and processes to large, distributed teams.

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