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IDFC FIRST Bank
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Product Manager-KCC

Product Manager-KCC

IDFC FIRST Bank

2 years

0 Lacs

mumbai maharashtra india

Posted:3 months ago| Platform:

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Skills Required

scaling strategies technology consistency marketing portfolio monitoring support drive analytics service efficiency collaboration leadership reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Job Requirements

Job Title –

Product Manager-KCC

Place of Work

- Mumbai

Business Unit

- Retail Banking

Function

– Business Banking

Job Purpose

The role entails scaling up the KCC business by implementing strategies to expand the existing products, channels, segments and customer base by delivering banking needs to the customers in the most cost efficient and technology effective manner. It includes building up teams, systems, process and culture amenable to the scale and consistency of delivery. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.

Responsibilities

Roles & Responsibilities:

Guide distribution of KCC business ensuring volume scale-up as per the defined targets
Collaborate with the Digital Marketing team to increase customer penetration via digital medium
Build and nurture strategic partnerships across key dealers, OEMs, channel/product partners etc. to increase the penetration of the assigned portfolio
Improve the performance & quality of portfolio through regular monitoring and providing recommendations for course correction to the Product and Sales teams
Support the Product team in KCC category to provide differentiated offerings and drive business growth
Work with business analytics team to identify potential for x-sell
Recommend process changes in order to improve service efficiency and quality across the assigned area
Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service
Leverage in-house synergies through collaboration with internal stakeholders

Managerial & Leadership Responsibilities

Attract and retain best-in-class talent for key roles in their reporting structure

Educational Qualifications

Graduate - AnyPost Graduate – Any

Experience

2+ years of relevant banking experience

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IDFC FIRST Bank

Banking and Financial Services

Chennai

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Product Manager-KCC