Product Manager-Insurance

Role Overview:

As a Product Manager, you will work closely with Product Managers, Engineering, and Operations teams to execute product plans, ensure smooth delivery of features, and monitor product performance post-launch. The role requires strong ownership, operational rigor, and the ability to work in a fast-paced environment with shifting priorities.

Key Responsibilities

• Own and drive the end-to-end digital insurance journey (retail and group) from onboarding, proposal submission, underwriting, issuance, to claims and renewals.
• Prepare detailed Product Requirement Documents (PRDs) and coordinate with core Insurance Systems (Policy Administration, Claims Management, CRM, etc.) for execution.
• Design, build, and iterate insurance products and schemes (Health, Life, Motor, and Group covers) in line with regulatory guidelines and business strategy.
• Conduct API testing and integration mapping (e.g., policy issuance APIs, claim intimation APIs) to ensure seamless partner and customer journeys.
• Work closely with compliance teams and business teams to align product features with risk frameworks, pricing strategies, and IRDAI regulations.
• Develop and execute go-to-market strategies for retail and group insurance offerings, ensuring customer-centric positioning.
• Collaborate to ensure coherence between branch based journeys and digital journeys
• Continuously monitor funnel performance (lead > quote > proposal > issuance > renewal > claims) and resolve drop-offs or process bottlenecks.
• Define and track key product metrics and OKRs, using data insights to optimize journeys and improve conversion, persistency, and claims experience.
• Coordinate with tech and design teams to deliver simple, intuitive digital journeys across mobile app, web, and assisted channels. Participate in PRD/ Scrum walkthroughs and driving sprint planning discussions with concerned stakeholders
• Identify process gaps and implement automation initiatives (e.g., eKYC, digital signatures, paperless claims) to improve efficiency and reduce turnaround time.
• Engage with cross-functional stakeholders (engineering, sales, operations, legal, compliance) to prioritize product features and resolve dependencies
• Stay updated on regulatory and market developments in retail and group insurance to ensure compliance, competitiveness, and innovation in product offerings

Qualifications

• Bachelors or masters degree in engineering or Business administration
• Experience of atleast 3.5+ years in Fintech /Financial services with Insurance background.
• Good understanding of the Insurance business especially
• Strong organizational skills and ability to handle multiple projects simultaneously.
• Proficiency in Excel/Google Sheets, familiarity with project tracking tools (Jira, Trello, Asana)
• Handson with API testing (Postman, Swagger etc)
• Excellent written and verbal communication skills.

What We Offer:

• End-to-end ownership and exposure across the product lifecycle in a fast-paced fintech environment.
• Opportunity to build and scale new Insurance products (Group and Retail insurance) from concept to launch (0 to 1).
• Hands-on experience in managing large-scale Insurance programs
• Mentorship and guidance from seasoned product leaders within the organization.
• A chance to work on impactful offerings that serve and empower millions of customers.