Product Manager III - Analytics

Job Description

OpenGov is seeking a seasoned Product Manager to drive the evolution of our Analytics platform capabilities. In this role, you'll define and execute the product vision and roadmap for foundational platform services that power our entire Cloud ERP. you'll work at the intersection of embedded analytics experiences and reporting, interface with our diverse data teams, and work with product teams to deliver in-app capabilities that improve reliability, ensure scalability, and increase innovation velocity across all product lines. This is a high-impact, cross-functional role for a product leader who thrives in technical domains, understands the needs of both data and analytics, and is passionate about building the backbone of a modern, data-powe'red SaaS platform. Key Responsibilities: Define the product vision and strategy for core platform Analytics areas including cloud infrastructure, core experiences, enterprise integration services, and internal product enablement. Champion the developer experience across internal teams ensuring tooling, APIs, IAM, and documentation reduce friction and accelerate delivery. Own and maintain a forward-looking platform roadmap, aligning technical investments with broader company and product goals. Partner closely with Engineering, DevOps, and Security teams to define and prioritize infrastructure capabilities that drive scalability, reliability, and performance Collaborate with AI/ML engineering to enable AI infrastructure, including model pipelines, data orchestration, and governance guardrails. Write clear, actionable product requirements and support Engineering throughout the development lifecycle. Monitor usage and operational metrics to assess performance and guide continuous improvement of platform capabilities. Stay current with industry best practices in platform engineering, cloud-native technologies, and AI infrastructure. Act as a trusted subject matter expert on internal platform capabilities and best practices Qualifications Preferred Experience: 6+ years of product management experience, ideally including 3+ years focused on platforms, embedded analytics, or developer tools in a SaaS environment. Proven track record of delivering infrastructure or platform capabilities that serve both technical and business stakeholders. Experience with cloud-native architectures (eg, Kubernetes, AWS, containers, infrastructure as code). Familiarity with BI tooling such as Metabase and Looker. Exposure to AI/ML systems, model lifecycle management, or data infrastructure is a strong plus. Ability to balance short-term wins with long-term platform strategy. Excellent problem-solving, communication, and collaboration skills across technical and non-technical audiences. Bachelors degree in Computer Science, Engineering, or a related technical field; MBA or advanced degree is a plus. Why OpenGov A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. we've touched 2,000 communities so far, and we're just getting started. A Team of Passionate, Driven People This isn t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: Comprehensive healthcare options for individuals and families. Flexible vacation policy and paid company holidays 401(k) with company match Paid parental leave, we'llness stipends, and HSA contributions Professional development and growth opportunities A collaborative office environment with weekly catered lunches