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Kotak Mahindra Bank
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Product Manager-HO & SUPPORT-HO House Hold

Product Manager-HO & SUPPORT-HO House Hold

Kotak Mahindra Bank

3 - 7 years

5 - 9 Lacs

mumbai

Posted:14 hours ago| Platform:

Apply

Skills Required

sas legal compliance strategic planning cross functional coordination it marketing new product development customer experience debit auditing sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB ROLE ANALYSIS

Employee Name & Code
Replacement
Job Title
Senior Product Manager
Function
RL Ho & Support-HO House Hold
Grade
M5

Job Summary

(Please provide a concise summary of job s purpose and main responsibilities)

A candidate with Tech and Digital knowhow with inclination towards Switch, Acquiring, Authorization

Key Responsibilities

(Detailed description of tasks and responsibilities)

Analyze and monitor various developments in Debit Card Switch, ACS partners
Coordinating with IT, BSG and other stake holders for completing and developing the projects.
Analyze existing product authorization rate and see that there is any changes as per the trend in the market.
Handle regulatory project and audit query to smooth functioning of debit card
Supports strategic planning and product implementation of Debit Cards
Owns the end-to-end debit card transaction lifecycle via different channels and achieves project completion and customer experience by higher auth rate and improving overall customer experience
Implements auth strategy with help of ACS partners, identify issues, ideate and implement solutions
Cross functional co-ordination with, Legal compliance, BSG, Ops, IT, Marketing & Product teams to discuss and finalize new enhancement changes on the channels or new product development.

Tools & Platforms

(Details of any specific online tool / platform / software used in the role)

SQL, SAS

Does the role include any of the below(Please tick the box as applicable)

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