Product Manager

Are you ready to drive innovation in digital banking technology Join our International Consumer Bank team as a Customer Management Product Manager, where your expertise will shape the future of our platforms. We offer a dynamic environment with opportunities for career growth and the chance to make a significant impact as we expand from the UK into Europe.

As a Product Manager - Customer Management at JPMorgan Chase within the International Consumer Bank, you will develop and manage our cloud-based in-house banking platforms. You will play a crucial role in ensuring our technology supports the BAU functioning of the bank and supports global agents in delivering award-winning customer service 24/7. Your work will directly impact the bank infrastructure and daily functioning and support to create a robust banking platform.

new digital bank called Chase

Job responsibilities

• Defining a vision for the product
• Incorporating data, research and market analysis to inform the product strategy and roadmap
• Partnering with cross-functional teams across Chase and wider firm to deliver per the roadmap
• Owning the release to customers as well as pre and post launch activities

Required qualifications, capabilities, and skills

• Prior product experience defining and shipping product(s)
• Prior experience of going through a full product lifecycle right from identifying a market need to post launch support
• Ability to create, manage a product backlog based on business priorities
• Being able to handle multiple, conflicting priorities and deadlines without compromising quality
• Prior experience working with global teams and cross functional teams
• Experience working on multi market and multi-platform product

Preferred qualifications, capabilities, and skills

• Experience in digital banking and/or exposure to KYC, Onboarding in the Fintech space
• Experience in building cloud based products

#ICBCareer