Work from Office
Full Time
Define the product roadmap for Jira Service Management aligned with business objectives.
Conduct market research and competitor analysis to identify opportunities for differentiation.
Gather requirements from customers, partners, and internal stakeholders.
Translate user feedback into actionable product features and enhancements.
Work closely with engineering and design teams to deliver high-quality features.
Prioritize backlog, manage releases, and ensure timely delivery of product initiatives.
Define and track KPIs to measure product success and adoption.
Monitor usage analytics to inform roadmap decisions and improvements.
Partner with marketing, sales, and support teams to drive product launch and adoption.
Serve as the product expert internally, providing training and guidance to teams.
Stay updated on ITSM trends, best practices, and Jira ecosystem developments.
Drive innovation to enhance customer experience and streamline service management processes.
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