Must Have- App/ Infra ; Unix Shells, DOS Batch, Powershell
Job Description
Position Purpose
- The main responsibility of Cardif APS organization is to provide applications production support services.
- A team is setup in India to be closer to the application development teams with which we are working. We also want to build a team outside the French business hours to provide a support during the quarterly accounting statement.
- Leveraging the Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner.
The Production Support team member for the Cardif APS team will be primarily responsible for following activities:
- Application /Infra Incident Management
- Application/Infra Request Fulfilment
- Application/Infra Change implementation
- The team s scope will be expanded in the future beyond the first set of described activities. The team is also expected to work closely with their Paris colleagues to integrate new technologies, especially related to new tools (ie : Dynatrace, toolchain, etc).
Responsibilities
- Execute requested actions based on defined procedures and processes:
- o Deploy OS & middleware security patches
- o Deploy OS & middleware technical patches
- o Deploy an application on a private cloud (IaaS and PaaS)
- o Decommission non used servers and middleware
- o Grant accesses based on roles and with prior validation
- o Execute other technical actions
- o Involvement in obsolescence management.
- Coordinate above actions with other teams, especially Paris APS & worldwide application development teams.
- Initially work will be done on Non Prod environment followed by Prod access and activities
- Contributing Responsibilities
- Contribute to the knowledge transfer with Paris APS teams
- Contribute to the definition of procedures and processes necessary for the team
- Help build team spirit and integrate into the client culture
- Contribute to the regular activity reporting and KPI calculation
- Contribute to continuous improvement actions
- Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope
Technical & Behavioral Competencies
- Knowledge of ITIL
- General IT infrastructure knowledge
- Particular knowledge and experience with RedHat Linux, Windows, AIX, WAS, CFT and MQ Series
- Experience with system scripting Unix Shells, DOS Batch, Powershell
- Familiarity with docker and kubernetes
- Familiarity with DevOps tooling DevOps (Gitlab, Artifactory, Jenkins, SonarQube, Mattermost, Ansible, )
- Familiarity with ControlM
- Familiarity with database technology is required: Oracle, PostgreSQL and SQL Server. Capability to execute basic scripts and queries
- Middleware : Apache Tomcat,Websphere,IIS,Java,CFT
- Good written and spoken English
- Measure and identify areas for improving Quality and overall Delivery
- Able to communicate efficiently
- Good Team Player
Specific Qualifications (if required)
- 1)Linux Admin
- 2) Windows Admin
- 3) Cloud infra knowledge
- 4) ITIL
- 5) End to end patching steps
- 6) Migration steps
- 6) Vulnerabilities check
About Mphasis
- Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach. Front2Back uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Equal Opportunity Employer: - Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster , view the EEO in the law supplement . To view the pay transparency nondiscrimination provision please click and to view the E-Verify posting click .
- Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to and let us know your contact information and the nature of your request.
Skills
PRIMARY COMPETENCY : Product Engineering PRIMARY SKILL : Windows/Linux internals Operating System API call -Development PRIMARY SKILL PERCENTAGE : 51 SECONDARY COMPETENCY : ESM SECONDARY SKILL : ITIL - Process Consulting SECONDARY SKILL PERCENTAGE : 30 TERTIARY COMPETENCY : DevOps TERTIARY SKILL : Release Engineer / Release Management TERTIARY SKILL PERCENTAGE : 19
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