Software Engineer - Digital Asset Management (Tenovos)

Company overview: About Estuate

At Estuate , more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age.

Extreme Service

Our key to success

We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio.

Our solution-oriented mindset fuels our offerings, including Platform Engineering, Business Apps, and Enterprise Security & GRC.

Our culture of oneness

At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our values unite us. And, our curiosity inspires our creativity. Now, if that sounds like the place you d like to be, we look forward to hearing more from you.

Software Engineer - Digital Asset Management (Tenovos)

• We are seeking a Software Engineer to support and enhance Malibu s Tenovos Digital Asset Management (DAM) platform.


• This role blends L2 application support with development responsibilities for small enhancements, bug fixes, and integrations.


• With 3-4 years of experience, the engineer will focus on day-to-day incident management, automation, and assisting the Technical Lead in delivering long-term stability and improvements to the DAM platform.


• Provide day-to-day Level 2 support for Tenovos DAM, resolving incidents and service requests.


• Monitor ticketing systems and escalate complex issues to the Technical Lead.


• Perform daily system health checks and troubleshoot abnormalities.


• Troubleshoot user and workflow issues, including permissions, metadata, and asset workflows.


• Develop and test minor bug fixes, enhancements, and scripts for automation.


• Assist in debugging APIs and integrations with external systems.


• Document solutions, SOPs, and troubleshooting guides for internal knowledge base.


• Collaborate with the Technical Lead and cross-functional teams on system improvements.

Required Qualifications

• Bachelor s degree in Computer Science, Information Systems, or related field.


• 3-4 years of experience in application support and software development.


• Hands-on exposure to Digital Asset Management platforms (Tenovos preferred; AEM acceptable if willing to transition).


• Development experience with Java/.NET and scripting languages (Python, PowerShell, or Shell).


• Basic-to-intermediate SQL knowledge for troubleshooting.


• Familiarity with REST APIs and API testing tools (Postman, Swagger).


• Experience with ITSM tools (ServiceNow, Jira, Zendesk).


• Strong problem-solving skills and willingness to learn advanced troubleshooting.

Preferred Qualifications

• Exposure to Tenovos DAM or other enterprise DAM platforms.


• Experience with workflow automation (Workfront Fusion, similar tools).


• Familiarity with DevOps pipelines and version control (Git, Jenkins).


• Strong documentation skills and experience working in global support teams.

Our commitment to Equal Opportunity Employment (EOE)

Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.