Job
Description
Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Digital Channels Middleware Platforms, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm s risk, controls, compliance, and regulatory requirements Manages timelines and dependencies effectively while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery Coordinate and manage stakeholders to ensure smooth delivery of product features Create presentations and documentation, including product feature release updates Communicate with senior leadership and promote product features to align with strategic goals. Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies Proven organizational skills with a high level of proactive, personal initiative, strong work ethic, and ability to work independently and across functional teams Exceptional critical thinking and analytical skills Flexible, adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced, results-driven environment Strong communication and interpersonal skills Customer focused with the ability to turn insights into action Proven stakeholder management skills working across product, technology, agility, design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework Strong expertise and experience in working within an agile product delivery lifecycle Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics
