Product Application Specialist

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. Further information at ZEISS India (https://www.zeiss.co.in/corporate/home.html)

Purpose of the Job:

• Operate and program Bridge/Gantry Type CMMs for precise measurement tasks.
• Develop and optimize measurement programs using Calypso software.
• Proficiency in Calypso software for CMM programming.
• Troubleshoot and resolve issues related to measurement programs and software.
• Apply and interpret GD&T principles in measurement tasks, ensuring adherence to design specifications and tolerances.
• Engage with customers to understand their metrology requirements and provide tailored solutions.
• Application support and projects support across the Karnataka region. If required in other regions as well.
• Managing QEC Technical Activities.
• Discussion with Customer, Understand their Requirements and Execute accordingly.
• Provide onsite Software training to all new users.
• Provide technical advice and feasibility study for new customers and in turn-key projects.
• Communicating to Customer on day to day Basis, understanding their Pain Points, CMM Calypso Issues and Provide Solution.
• Manage escalations by collaborating with internal stakeholders and external stakeholders.
• Identify new areas of application of existing technologies across varied industries.
• Create a roadmap to farm existing customer accounts for post-sale revenue such as sale of accessories, software, software upgrades, etc.
• Execution of daily activities within time frame.
• Collaborate with the Enabling functions to ensure smooth functioning of the team and adequate support to conduct business.
• Create interest in Measuring Services for New/Old Customers on Regular Basis.

Requirements :

Education - Must hold a Diploma/Bachelors Degree in Mechanical/Mechatronics.

Work Experience 6-12 Years of Experience in Metrology Field knows a little about Zeiss Portfolio.