Job
Description
YOUR ROLE
The Tower GPO P2P is responsible for defining and driving the global Procure to Pay strategy, ensuring process standardization, compliance, and operational excellence across all regions. This role leads transformation initiatives, implements best practices, and collaborates with delivery teams and clients to optimize procurement, invoice processing, and payment operations. The GPO ensures alignment with business goals, promotes automation and digital solutions, and fosters a culture of continuous improvement and value creation. In this role you will play a key role in:
Develop and lead the global P2P strategy, ensuring alignment with organizational goals, industry best practices, and client-specific requirements. Standardize and govern P2P processes across geographies, ensuring consistency, compliance, and operational efficiency. Act as a subject matter expert and controller for client-specific P2P processes, providing strategic direction and operational oversight. Drive digital transformation through automation, AI, and ERP enhancements, leveraging tools like the CG Blueprint and Automation Drive Suite. Monitor KPIs and SLAs, identify performance gaps, and implement corrective actions to ensure high-quality service delivery. Analyse and redesign processes using best-in-class methodologies, applying complex analytical models to deliver measurable improvements. Collaborate with procurement, finance, IT, and external vendors to ensure seamless integration and stakeholder satisfaction.
YOUR PROFILE
Lead the overall P2P vision, aligning with financial and operational objectives. Define governance frameworks, KPIs, and SLAs to ensure consistent service delivery. Oversee AP operations including invoice processing, payments, and vendor management. Ensure high-quality, compliant service delivery to internal and external stakeholders. Harmonize P2P processes across geographies using lean methodologies. Eliminate inefficiencies and drive best-in-class practices. Lead global transformation initiatives including ERP rollouts and automation (RPA, AI, OCR). Identify and implement innovative solutions to enhance process efficiency and user experience.
WHAT YOU"LL LOVE ABOUT WORKING HERE
We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.