4 Process Standardization Jobs

Inviting applications for the role of Assistant Vice President, HRO Operations ! In this role, you will be responsible for overall HRO operations. Focus on continuous process improvements and adaptive changes. Develop and manage effective working relationships in the organization and actively collaborate with all clients. The ideal candidate will possess a strong background in HR operations, excellent analytical skills, and a passion for enhancing employee, experiences on a global scale. Responsibilities . Lead the overall operational activities and ensure noise-free operations, along with strong customer stakeholder management . Be hands on, to ensure delivery per customer expectation along with meeting defined SLA ensure customer satisfaction. . Assess actual performance against standards to resolve whether the team is on target to reach goals and take corrective actions as vital . Constantly work to find the opportunities to drive value beyond SLA&rsquos and contractual terms -hence be able to drive value share and Transformation opportunity . Strategic thinking and leadership experience with an emphasis on relationship management and communication at all levels within an organization. Facilitate and coordinate multiple deadlines, create cohesive teams, and respond quickly to management requests. . Drive regular governance/ monthly/quarterly to connect with retained leads and tower managers with strong partnerships in ensuring the success of the service delivery model . Review delivery of Customer Interaction Centre, Data Management & Operations, Talent Acquisition, Talent Management, Total Rewards and payroll processing ensuring the operational aspects and associated activities (including Build to Gross and Gross to Net, Pay processing, Post payroll validation, T&A management, reporting etc.) are accurate and delivered within appropriate timeframes and comply with relevant legislation. . Build and manage multi-disciplinary functions (process & technology) that can successfully operationalize the end-to-end engagement lifecycle of the HRO operations. . Strong understanding and proven abilities of executing industry standards and market landscape that will determine the value proposition and competitive advantage for the shared service hub. . Actively work with client and internal team members in identifying and implementing the process standardization, simplification and automation opportunities, and act as a mentor/support for the teams. . Coach, mentor, train and coordinate the activities of the team . Manage the application and monitoring of the Hub&rsquos methodology framework, principles, and delegations . Understand the use of data to give insights to the business. Be able to make decisions using data . A reasonable level of excel usage is necessary . Leadership is key skills require to deliver HRO objectives . Strong people management Qualifications we seek in you Minimum Qualification . Any Graduate / Postgraduate . Relevant years of experience in HRO Ops with global exposure . Excellent analytical and problem-solving skills . Strong communication and interpersonal skills, with the ability to work collaboratively across diverse teams . Ability to manage multiple priorities in a fast-paced environment. . Knowledge of workday and service now. Preferred Qualification . Bachelor in HR / B. Com/M. Com/ MBA HR with relevant years of experience. . Experience in operation in an outsourced environment of HRO domain and in-depth end to end process knowledge . Project Management knowledge and Transition Exposure - Should have transitioned large client&rsquos relationship seamlessly. . Ability to lead and build teams and build multiple internal partners. . Ability to build client partnership and work in cross functional teams, especially with relationship and sales team . Ability to work in an ambiguous environment. . Quality - Lean and six sigma knowledge and quality driven person . Must demonstrate a high level of self-motivation, energy and flexibility . Ability to handle multifaceted volumes of workloads and to reach targets and deadlines on a timely basis . Innovative and always looking for continuous improvement in order to develop succession plan for staff . Ability to outline goals and outcomes, gather data, brainstorm on solutions, evaluate pros and cons. . Flexibility and willingness to travel. At times it may be extensive and at short notice. . Experience in managing critical projects that have complex requirements.

The Process Excellence Manager will be responsible to ensure the Commercial team operates with best-in-class processes and practices, driving sustainable business results through continuous improvement and the application of internal and external best practices. It involves defining and refining commercial processes, launching and managing the excellence program, ensuring compliance, and fostering a culture of high performance. Key Requirements Process Design & Standardization Define and create standardized, efficient processes for the Commercial Team, aligned with business objectives and designed to improve operational performance. • Work with cross-functional stakeholders to ensure that new processes support business goals and are scalable and adaptable as business needs evolve. • Bring in internal and external best practices, case studies, and innovative methodologies to continuously elevate the commercial team's performance and the effectiveness of the Excellence Program. • Drive the evolution of the Excellence Program by adapting to changing business needs and integrating the latest practices, tools, and strategies Execution Excellence Lead the design, launch, and ongoing implementation of the Commercial Teams Excellence Program, ensuring adoption across all commercial functions. • Develop & deliver the training programs and tools that equip the team to consistently follow the established processes. • Track the performance and adherence to defined processes and excellence standards within the Commercial Team. • Perform audits and assessments to identify areas of improvement, making data driven decisions to close any gaps and ensure compliance. • Create and execute engagement activities and competitions to boost morale, maintain enthusiasm, and foster a high-performance environment. • Lead all internal communications for the Commercial Team, ensuring consistent messaging on process updates, performance results, and excellence goals Data Driven Insights Define and implement KPIs and performance metrics to measure the success of processes and monitor business results. • Present data-driven insights to leadership, offering clear visibility into team performance, state/region rankings, and areas requiring improvement. • Leverage performance data and insights to inspire excitement, generate healthy competition, and motivate the team toward achieving excellence Education and/ or specific experience Bachelors degree in Business Administration, Management, or a related field; Masters degree preferred. • Proven experience in process excellence, continuous improvement, or operational leadership, particularly within a commercial or sales environment Skills and/or knowledge Demonstrated project management skills with the ability to lead cross-functional teams. • In-depth knowledge of process design, performance metrics, and business analytics. • Proficiency with business intelligence tools, CRM systems, and project management software • Exceptional communication and leadership abilities to engage and influence diverse teams. • Strong problem-solving skills and a passion for driving change and improving processes. • Flexibility to adapt to changing priorities and multiple tasks. • Strong organizational and time management skills

SUMMARY Job Title: FPNA with French, German, Italian Language Expert Location: [Insert Location] Company: [Insert Company Name] About the Company: [Insert Company Description] Job Description: We are seeking an experienced FPNA professional with expertise in French, German, and Italian languages to join our team. The ideal candidate will have a strong background in F&A processes, particularly in general accounting, and will be responsible for driving process standardization, delivery excellence, and effective people management for the assigned process. The candidate should also possess strong leadership and motivational skills, excellent communication abilities, and proficiency in financial period end processes and reporting on Oracle applications. Responsibilities: Ensure service delivery with zero surprises for specific processes such as reconciliation and journals Drive process standardization and delivery excellence for the process and team Proactively resolve issues and troubleshoot as needed Manage and appraise staff effectively Serve as a single point of contact and L1 escalation level Requirements Requirements: 4-9 years of experience in BPO Academic background in B.Com/M.Com/MBA/ICWA/CA Exposure to F&A process, preferably in general accounting Strong leadership and motivational skills Excellent communication skills in English, French, German, and Italian Proficiency in financial period end processes and reporting on Oracle applications Logical thinking and query resolution abilities Certification in any quality tools Experience in process improvements Note: Please list the requirements at the end, if present.

Location: Pune-MH, India Roles & Responsibilities: Market coverage & channel profitability 1. Responsible for achievement of Spares and Bajaj Genuine Oil sales volumes concerning target 2. Adopts market-based strategies to have complete tehsil level coverage 3. Adopts market-based strategies to have complete coverage of part lines 4. Ensures the availability of part lines at retailer and mechanics level 5. Identifies and implements the right marketing activities to ensure awareness promotion and building loyalty 6. Ensures adequate availability of stock/inventory at all times throughout the channel 7. Ensures Vehicle Off Road (VOR) spares are expeditiously made available 8. Ensures synchronized coordination with service and sales counterparts to support vehicle seeding in new markets and for new products in existing markets Customer satisfaction 1. Ensures customer satisfaction through best availability of spare parts throughout the captive and after-market channels Systems & processes 1. Implements strategies to standardize systems and processes at channel level to ensure smooth flow of parts from the organization to end-users 2. Creates key result areas (KRA) and trackers at channel level with a clear cycle of review mechanisms 3. Identifies and implements the right blend of marketing tools to have a positive impact on KRAs 4. Implements digital initiatives for data capturing and productivity improvement 5. Identifies training needs/gaps and impart training for channel staff for adherence to various processes & standards 6. Establishes Standard Operating Procedures (SOP) for various systems and processes People management 1. Ensures synchronization of field team with clear framework and objectives 2. Channel team-building expertise with motivation and training The above list is not exhaustive and could evolve with changing needs & priorities of the company Technical/Functional 1. Understanding of Market & Distribution 2. Channel Management Skills 3. Understanding of Sales Process 4. Understanding on Value selling 5. Understanding of ROI, Channel finance 6. Creative thinking ability 7. Analytical Skills 8. Ability to present and articulate ideas clearly