Process Trainer

Job Overview:

We are seeking a highly skilled and experienced Tenured Trainer for GIS Mapping process. The ideal candidate will bring a strong foundation in facilitating training sessions, mentoring new hires, and ensuring training effectiveness in a fast-paced, high-volume environment.

Shift: 24*7(Night).

Exp-Minimum 2 years of experience in a Trainer role (preferably in mapping, annotation, or a tech-driven process).

Location-Hyderabad.

Mandatory Skills:

• GIS exposure + Communication Skills + Cognitive abilities.
• Candidates need to create a presentation on any training related topics.

Key Responsibilities:

• Deliver end-to-end training for new hires in the Mapping process, both virtually and in-person.
• Develop and deliver comprehensive training programs for new and existing Mapping specialists.
• Conduct refresher sessions, knowledge checks, and skill assessments for batches in OJT and production stages. Conduct regular training sessions, workshops, and one-on-one coaching to enhance team skills and knowledge.
• Collaborate with SMEs, QA, and Operations teams to ensure consistent training outcomes and process alignment.
• Assess trainee performance and provide constructive feedback to ensure high-quality output, identify training needs and improve processes.
• Maintain training trackers, reports, and performance summaries for each batch.
• Participate in TTT (Train-The-Trainer) sessions and ensure all training material is up-to-date.
• Identify performance gaps during training and initiate timely coaching or remediation. Contribute to the continuous improvement of training methodologies and curriculum.
• Maintain high engagement levels and ensure training SLAs are met.

Stay up-to-date with the latest mapping technologies, tools, and best practices to incorporate them into Training.

Required Skills & Qualifications:

• Minimum 2 years of experience in a Trainer role (preferably in mapping, annotation, or a tech-driven process)
• Must be a graduate (Bachelors degree in any stream)
• Strong facilitation, communication, and presentation skills
• Good understanding of training metrics, documentation, and batch lifecycle
• Proficiency in using MS Office, Workspace, and LMS platforms
• Ability to manage training across multiple time zones and high-volume ramps

͏

͏

͏

͏