Process Trainer US Mortgage Underwriting

Crescendo Global Leadership Hiring India

5 - 10 years

8 - 12 Lacs

pune gurugram chennai

Posted:1 month ago| Platform:

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Skills Required

us mortgage us process process training mortgage underwriting process lead

Work Mode

Hybrid

Job Type

Full Time

Job Description

Responsibilities

Design, develop, and implement
domain-specific training programs
for US Residential Mortgage Underwriting.
Conduct
needs assessments
in collaboration with training leaders to identify gaps and propose effective solutions.
Evaluate training effectiveness through feedback, assessments, scorecards, and performance data.
Create training materials including manuals, e-learning modules, case studies, simulations, and role-play scenarios.
Partner with senior stakeholders to ensure training initiatives align with business goals.
Coordinate with external vendors for niche domain training requirements.
Integrate best practices to enhance training quality, process efficiency, and team capability.
Prepare and present detailed reports on training activities, learning outcomes, and improvement plans.

Requirements

Minimum
5+ years of experience
in
US Residential Mortgage Underwriting
(operations background acceptable).
Strong experience in
training design, execution, and project management
.
In-depth knowledge of the underwriting value chain across originations.
Proficient in
Microsoft Office
and strong in
MIS reporting
.
Excellent written and verbal communication skills.
Strong analytical and process improvement mindset.
Ability to work in a
fast-paced US shift environment
(6:30 PM–3:30 AM / 7:30 PM–4:30 AM).
Familiarity with traditional and modern training methods (e-learning, workshops, coaching, simulations) is an added advantage.

What is in it for you –

Opportunity to lead high-impact training initiatives within a growing mortgage underwriting practice.
Exposure to global stakeholders and diverse training methodologies.
A dynamic, fast-paced work environment encouraging professional growth.
Attractive compensation aligned with industry standards.

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