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Process Trainer

Process Trainer

Teammas

0 - 3 years

1 - 5 Lacs

noida ahmedabad

Posted:1 day ago| Platform:

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Skills Required

bpo customer care executive technical support executive quality analyst team leader operations customer support business operations associate customer service associate quality operations it executive

Work Mode

Work from Office

Job Type

Full Time

Job Description

mascallnet inida pvt ltd is looking for Process Trainer (2-5 years experience) to join our team
Roles and Responsibility

Develop and implement comprehensive training plans to enhance employee performance.
Design and deliver engaging training sessions to employees at all levels.
Conduct needs assessments to identify skill gaps and develop targeted training programs.
Collaborate with subject matter experts to create high-quality training materials.
Evaluate the effectiveness of training programs and recommend improvements.
Provide coaching and mentoring to employees to support their professional development.

Job Requirements

Minimum 2 years of experience in process training or a related field.
Strong knowledge of adult learning principles and instructional design methodologies.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment and prioritize multiple tasks.
Strong analytical and problem-solving skills.
Experience with training software and technologies is an asset.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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Process Trainer