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Job Description

Greetings from Live Connections


Title – Process Trainer

Location- Hyderabad

Department – CS Training Team

Process – Customer Service

Education Requirements:  Graduate degree, Knowledge of adult learning techniques and training effectiveness measures

Experience Requirements:  2 Years as a Trainer in relevant line of business


Skills and Abilities:  Excellent written and verbal communication skills.  Ability to handle a batch of 20-25 new hires – all requirement from on boarding coordination to process training and evaluation.  Ability to maintain a batch training docket and draw/highlight relevant inference on the same.  Beginners knowledge of excel and ability to design effective presentations on process/soft skills trainings modules  Ability to provide constructive feedback to the trainees could be new or existing.  Ability to achieve process certification/skill gap training/soft skills/ upskills training efficacy.  Ability to measure, achieve and improve 0-30 performance of new hire batches. Ability to achieve retention targets


Apply on Varalakshmi.Y@livecjobs.com

7995831110

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