Process Trainer

We're Hiring: Join Our Growing Team at Indian Edu Hub!

Indian Edu Hub (Ind Edu Hub Pvt Ltd), a leading online platform connecting students with accredited online UG and PG programs in India, is expanding! We are looking for enthusiastic and motivated freshers to join our team as Client Specialists and help shape the future of online education.

Job Title: Process Trainer

Location: Bangalore, India

Job Type: Full-Time

Key Responsibilities:

● Conduct process and product training sessions for new and existing employees in Sales and related departments.

● Design and deliver effective training modules to enhance employee knowledge, sales techniques, and process understanding.

● Evaluate trainee performance through assessments, feedback, and progress tracking.

● Coordinate with the HR and Sales teams for smooth onboarding and knowledge transfer.

● Identify skill gaps and conduct refresher training or performance improvement sessions.

● Maintain training documentation, reports, and attendance records.

● Conduct mock sessions, role plays, and practical assessments to build confidence among employees.

● Counsel and guide underperforming employees to improve productivity and communication skills.

● Ensure that all team members are aligned with company policies, values, and sales goals.

Requirements:

● Bachelor’s degree in any discipline.

● 6 months to 2 years of experience in training, teaching, counseling, or sales.

● Strong communication, presentation, and interpersonal skills.

● Ability to engage, motivate, and handle diverse learners.

● Good understanding of sales processes, client communication, and performance metrics.

● Energetic, patient, and adaptable to different learning styles.

● Proficient in MS Office (Excel, PowerPoint, Word) and comfortable handling training reports.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Work Location: In person