Process Specialist

Infosys BPM Limited

0 years

5 - 6 Lacs

bengaluru

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

management processing shipping export documentation research analyze escalation reports controls pricing logistics planning inventory

Work Mode

On-site

Job Type

Part Time

Job Description

Process Specialist needed for Marine Demurrage claims

Key Responsibilities:

Experience in Marine claims management and processing Demurrage Cargo Shipping Industry Import and Export Documentation Port operations Shipping Marine Insurance
Research review and analyze contract terms documents and events to prepare claim calculations
Active follow up of claims with 3rd Parties and issue invoices for Receivable claims
Timely escalation of relevant issues to supervisor and business line as appropriate
Develop and review control reports to ensure receivable claims are submitted to 3rd party Affiliate within contract limits monitor additional controls reports as necessary
Respond to claims questions from customers 3rd Party Affiliate Management
Manage outstanding items and aged claims and progress action them to closure
Track and follow up of overdue or outstanding invoices issued to counterparties
Highlight areas for process improvement opportunities contract issues and improvements to supervisor

Preferred Skills:

S&F->ORDER MANAGEMENT & SALES; PRESALES (BID MANAGEMENT, QUOTE, PROPOSAL MANAGEMENT, PRICING); LOGISTICS (SHIPMENT PLANNING -> INBOND -> OUTBOND LOGISTICS -> GOOD RECEIPT -> EXPORT DOCUMENTATION,S&F->SUPPLY CHAIN PLANNING ( Vendor Management); INVENTORY PLANNING; INSIDE SALES; MDM

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