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Process Manager

Process Manager

eClerx

2 - 5 years

4 - 8 Lacs

Mumbai

Posted:3 hours ago| Platform:

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Skills Required

six sigma it services change management process management lean standard operating procedures operations management project management data analysis team management process improvement process documentation incident management sla management itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry.

Roles and Responsibility

Manage and implement process improvements to increase efficiency and productivity.
Develop and maintain process documentation and standard operating procedures.
Collaborate with cross-functional teams to identify and resolve process issues.
Analyze data and metrics to measure process performance and make informed decisions.
Implement change management strategies to ensure successful process changes.
Provide training and support to team members on new processes and procedures.

Job Requirements

Strong understanding of process management principles and methodologies.
Excellent analytical and problem-solving skills with attention to detail.
Ability to work effectively in a fast-paced environment and prioritize tasks.
Strong communication and interpersonal skills with the ability to collaborate with stakeholders.
Experience with process improvement tools and techniques such as Lean or Six Sigma.
Strong knowledge of industry-specific regulations and standards.

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eClerx

IT Services and IT Consulting

Mumbai Maharashtra

10001 Employees

1506 Jobs

Key People

Mukesh Gupta

Chief Executive Officer
Ankush Tiwari

Chief Financial Officer
Kumar V. Ramakrishnan

Chief Operating Officer
Shruti Mehta

Senior Vice President

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Process Manager