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Provana
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Process Expert

Process Expert

Provana

1 - 6 years

1 - 4 Lacs

noida

Posted:22 hours ago| Platform:

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Skills Required

international voice process international call center us process us calling customer support australian process australian international voice international process us voice process international bpo international calling uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Requirements
Excellent verbal communication skills in EnglishAbility to handle international customer calls (inbound/outbound)Willingness to work in night shifts / rotational shiftsComfortable with work-from-office Good problem-solving and customer-handling skillsPrior BPO / international voice experience preferred Job ResponsibilitiesHandling customer queries from international clientsProviding accurate information and resolving issuesEnsuring high customer satisfactionAdhering to process guidelines & call quality standards Shift DetailsRotational shifts / Night shiftsWeek off: Saturday/Sunday fixed off

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Process Expert