Process Executive

Job Title Process Executive

Experience 0 - 1 year.

Location – Pune

Roles & Responsibilities:

• Prepare & process customer orders with accuracy.
• Verify & perform all the required check points details before processing orders. In case of discrepancy, send email notification to the client with all the details.
• Required to follow work instructions to execute the day-to-day tasks. Take ownership of tasks and work efficiently within the team.
• Identify, diagnose, and resolve problems affecting performance.
• Should be self-motivated and an individual contributor.
• Meet process SLAs / metrics – productivity and quality targets within the established timelines.
• Ensure process guidelines are followed and met as documented.
• Adhere to security practices & confidentiality set by organization.

Skills required:

• Knowledge of Supply Chain Management/ Warehousing/ Deliveries / Invoicing will be an added advantage.
• Good problem solving and organizational skills.
• Strong verbal and written English communication skills.
• Conflict resolution & decision-making skills
• Knowledge and ability to use the Microsoft Office Suite proficiently (Outlook, Word, Excel)
• Prior work experience of ERP/EDI order entry would be an added advantage.
• Must be ready to work in night shifts and on Indian holidays.

Qualification:

• Graduates in relevant discipline.