Process Coordinator/Customer Relationship- Greater Noida -Female

1 - 6 years

0 - 3 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Manage post-order client relationships from confirmation to
    delivery to payment collection. Ensure timely and professional after-sales service to all clients. Be in regular contact with clients to collect feedback and relayinsights to internal teams. Coordinate with internal departments (Production, Accounts, Sales) toensure seamless execution of client orders.
  • Promptly handle client queries, concerns, and escalations —
    providing accurate solutions or routing them to the relevantdepartments. Be the primary point of contact for existing clients, maintainingexcellent rapport and service quality. Follow up rigorously on order status, delivery timelines, and paymentdues.

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Requirements
Polite and professional disposition – always calm, courteous, andempathetic. Strong follow-up skills – persistence with professionalism. Excellent written and verbal communication skills in English andHindi. Strong listening skills and the ability to understand client sentimentand act accordingly. High sense of ownership and responsibility. Ability to work independently and remain available for client calls andfollow-ups during working hours. Knowledge of or willingness to learn about printing, labels, andpackaging industry products. Proactive, solution-oriented, and committed to client satisfaction.


If Interested Kindly Share Updated Resume at t.globalzonehr@gmail.com with following Details
Current CtcExpected CtcNotice Period

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The Global Zone logo
The Global Zone

Connectivity and Consulting

New York

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