9 Client Coordinator Jobs

Roles and responsibilities: Performing the role of a Client Coordinator in the areas of BGV related update and progress which includes client relationship management Creating/ordering the cases on behalf of FADV on the portal Ensuring TAT and SLA is well maintained as per the Clients requirement Handling and interfacing the client (from the clients site) for all BGV related processes and resolve queries Managing the daily report / dashboard for tracking progress Responsible for end-to-end BGV delivery as the Client SPOC Building the collaboration and trust with the client for best output Skills required: Exceptional communication skills Excellent MS skills Presentation skill Good English writing / speaking skills to communicate across geography if needed Interpersonal skills Ownership Will be handling the entire background check process including critical stakeholder management Should be the bridge and coordinate between FA and Client for accurate and smooth processing of background checks Year of experience: Relevant years of experience basis the above roles (in BGV) for at least 2-3 years. At least 2 years of experience into customer handling / client handling in addition to BGV experience Work Location: 1 in Mumbai and 1 in Bangalore Work mode : Work from office Qualification: Full-time graduation (any discipline) Kindly note : Only applicants residing in Mumbai / Bangalore can be considered for screening We are looking for immediate joiners!!! United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Respond to inbound inquiries and provide product/service information. Maintain accurate records of calls, customer details, and outcomes. Ensure timely updates and follow-ups. Coordination with Clients. Provide reports on call activities and conversion rates to supervisors. 2 years in customer service or BPO calling .

Skil Travel Pvt Ltd is looking for Operations/ Client Coordinator to join our dynamic team and embark on a rewarding career journey. Job Overview:The Operations/ Client Coordinator Cabs Mumbai (1 position) is responsible for ensuring effective execution of duties within the assigned domain. The role involves a combination of technical expertise, problem-solving, and collaboration to achieve company goals .Key Responsibilities: Develop and implement strategies to improve workflow and efficiency. Collaborate with cross-functional teams to optimize processes and enhance productivity. Maintain compliance with industry regulations and company policies. Troubleshoot and resolve any challenges that arise in day-to-day operations. Provide mentorship and training to junior team members when required. Stay updated with industry trends and implement best practices. Work closely with stakeholders to understand business needs and drive innovation.Requirements: Bachelor's degree in a relevant field (specific qualifications may vary by job role). Prior experience in a similar role is preferred. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Proficiency in relevant tools and technologies. Adaptability and eagerness to learn and grow in a fast-paced environment.

Job involves overseeing the management of relocation assignments, ensuring smooth transitions for employees and their families. Strong organizational and multitasking abilities, with the capacity to manage multiple assignments simultaneously. Exceptional problem-solving skills, focused on delivering tailored solutions for clients. Ability to thrive in a fast-paced, dynamic environment while maintaining attention to detail. Superior communication and interpersonal skills, with the ability to engage effectively with clients, vendors, and internal teams. Qualifications: A graduate degree with 3-5 years of experience in client coordination, assignment consulting, or a similar role. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with relocation management tools is a plus.

Respond to inbound inquiries and provide product/service information. Maintain accurate records of calls, customer details, and outcomes. Ensure timely updates and follow-ups. Coordination with Clients. Provide reports on call activities and conversion rates to supervisors. 2 years in customer service or BPO calling .

Job Description : Customer Service executive (Client coordinator) About the role A client coordinator works to ensure that clients receive the highest level of service and satisfaction by ensuring they have a good experience and issues are handled efficiently and by the best team within the company Roles and Responsibilities Ensuring proactive approach for proper scrutiny of documents and informing client for any discrepancies/ requirements. Co-ordinating with Steamer Company for vessel ETA, IGM and Manifest details. Ensure Memo and checklist is prepared on time by the Bill of Entry team. Forward Advance duty checklist and ensure sufficient fund arrangement is done with importer for execution of the job. Ensure Bill of Entry checklist is cross verified before noting the B/E. Co-ordinate with Custom department for assessment of Bill of Entry. Co-ordinate with delivery order department for collecting final delivery order after payment of custom duty. Co-ordinate with Dock dept. for custom clearance. Co-ordinate with transporter for arrangement of Vehicle after custom out of charge. Co-ordinate with accounts department for sending customer clearance bill with agency charges. Provide Day-to-Day MIS report via email or phone for import document. Provide BTN/HS code, duty structure on enquiry from customer, FF department. Prepare various types of bonds like Indemnity Bond. Advance planning of delivery on the basis of importer requirement. Prepare day-to-day slab wise detailed working of detention and ground rent, wherever shipping line/CFS provide only consolidated receipt/invoice. Register and ensure payment to ports through Port Community System. Send DPD intimation to shipping line. Regularly visit clients to understand requirements and improve client relationship. Ensure all other activities in import clearance under various schemes e.g., EPCG, Advance License, MEIS, FMS, FPS, HSS, Project and Under Concessional Duty Scheme are accomplished properly. Requirements Education : Bachelor s Degree, Diploma in EXIM etc preferred Work Experience: 3+ years in Customer Service/Client servicing activities for CHA (Customs House Agents) Technical Skills: Intermediate knowledge of Customs law, Knowledge of Import procedures, strong Microsoft Office Skills, and understanding of budgeting and costing for CHA activities The candidate must have strong written and verbal communication skills, he/she must be able to multitask and deliver under pressure. The candidate should be proactive and look to bring operational improvements to the Import CHA Department

About the Role: Export KAM professional acts as the primary point of contact for the client on all Export CHA activities. The KAM is responsible for the end-to-end export related operations for the Shipper. The Export KAM ensures high level of service to our customers and also plays a role in upselling / bringing in new opportunities with the accounts they manage. Roles and responsibilities: Ensure all shipments are registered in the ERP accurately Manage the end-to-end operations of the shipment including coordination with all the vendors Manage the job-wise documentation for the client and ensure they are uploaded to the ERP Ensure proactive approach for proper scrutiny of documents and informing customer for any discrepancies/requirements. Take checklist from internal customs department and send to client for approval Ensure Memo is received from Customs department after Noting for further action. Call for Cargo in case of dock stuff and co-ordinate for carting, examination and CFS stuffing Submit VGM and apply for form 13 to move the container from CFS to port on plan vessel. Send memo to BL department Track cargo till it reaches destination Send loading confirmation to shipper and follow-up for BL release Ensure all job-related payments are tracked on the ERP and fund requests / receipts are generated within the system Send Memo to the Billing Department for timely creation of invoices to the customers Prepare DSR and send to client as per their requirement. Qualifications Education : Bachelor s Degree, MBA/equivalent masters preferred Work Experience: 3+ years in Customer Service/Client servicing activities for CHA (Customs House Agents) Technical Skills: Intermediate knowledge of Customs law, Knowledge of Export procedures, Familiarity with incoterms, strong Microsoft Office Skills, and understanding of budgeting and costing for CHA activities The candidate must have strong written and verbal communication skills, he/she must be able to multitask and deliver under pressure. The candidate should be proactive and look to bring operational improvements to the Exports CHA Department The candidate should be able to bring in additional business with the existing set of clients and look to cross sell wherever possible.

Job Description: We are looking for an Admin Cum Office Executive for all the General functions of office and Organization Responsibilities: General Office Work Records Maintenance & Filing Interacting with Customers, Suppliers and Transporters To run errands of office Data Analysis Ad hoc data preparation and analysis requirement Support in Business Promotion acitivities Working Closely with Directors and staff on different types of requirements Any adhoc requirement Requirements: Work experience at least 4 years of full time(post qualification) with small or mid sized firm Good Computer & Internet Skills Good MS Excel skills Should be flexible for Multitasking and different types of Job Roles Should have clarity of thought and good vocal skills Should be flexible for late sitting Qualification - Any Graduate(Full Time) preferably from English Medium Looking for only male candidates, prefererably from Chandigarh Tricity Should have 2 wheeler license & own 2 wheeler

Job Title: Sr. Executive - Customs clearance Job Description The major responsibility of this role is to ensure the cargoes are handled well at the port, ensure complete customs clearance activities are completed on time and then arrange for the consignment delivery. Requirements: H and G card of customs. Graduate with 3+ years of relevant experience in the field operations of customs clearance activities. Experience of handling of break bulk shipment handling and project cargo handling. Roles and Responsibilities Co-ordinate with client co-ordination team for documents and report. Ensure documents for Cargo clearance by the shipping company are submitted at the port. Check if goods are registered by the customs officer. Arrange for customs examination and delivery of consignments and update the client coordinator on the status or requirements if any. Check if custom duty is paid correctly. Get clearance from Customs officer. Approach Central Documentation officer for passing of documents. Ensure proper survey formalities are carried out in case of any damage/ shortage or loss observed to cargo. Arrange transport for movement of Cargo. Ensure Cargo is loaded safely in the trailer. Provide challan to the transporter, obtain gate pass from MBPT and get cargo passed out of the port premises. Pursue matters with customs for processing of the documents filled and inform client co-ordinator on the status or requirements if any. Get before assessment B/E approved by the Assessment Officer of Customs. Co-ordinate with customs officer for the certificate issued by Central Excise. Ensure Finalisation of provisionally assessed B/Es. Ensure EODC is submitted to Customs after clearance of consignment and Bank guarantee cancelled. Carry out work of Project registration and reconciliation. Carry out work of CHA pass, Licence/RA registration, closure of licences etc. Co-ordinate with Special Valuation Branch for any related work. Resolve all customs related queries. To attend, supervise, handle and manage port operations. To attend, supervise, handle and manage SEZ documentation and operations.