Process Associate-OTC

0 - 2 years

1 - 2 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Ready to shape the future of work?

At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment

,

Inviting applications for the role of Process Associate, Order to Cash 

We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer 

Responsibilities 

  • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. 
  • Identify and rectify unidentified cash and handle end to end process of Cash applications. 
  • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. 
  • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. 
  • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund 

          Qualifications 

          Minimum qualifications 

          • Graduate in Commerce (B.Com) 
          • Freshers are eligible 
          • Strong English language skills (verbal and written) 

              Preferred qualifications 

              • Significant experience in Accounts Receivable/Order to Cash 


              Why join Genpact?

              • Be a transformation leader

                 Work at the cutting edge of AI, automation, and digital innovation
              • Make an impact

                 Drive change for global enterprises and solve business challenges that matter
              • Accelerate your career

                 Get hands-on experience, mentorship, and continuous learning opportunities
              • Work with the best

                 Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
              • Thrive in a values-driven culture

                 Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

              Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up.

              Let's build tomorrow together.

              Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation.

              Furthermore, please do note that Genpact does not chargefees to process job applications and applicants are not required to pay toparticipate in our hiring process in any other way. Examples of such scamsinclude purchasing a 'starter kit,' paying to apply, or purchasing equipment ortraining.


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